Customer Ratings & Reviews

Never had any issues with any equipment I've recently purchased, but anytime previously when I had to use the Geek Squad, they were very helpful & problem was always resolved quickly.

Pay the extra money. Always purchased protection plan with everything I bought and have never had a problem getting a replacement product if needed. Best Buy has an awesome team who knows their stuff and it is worth paying the extra$$$$

For many products $200 or less this warranty is awesome. There is no question they will honor the warranty if you return something within the return period.

This is the reason I love Best Buy there have the best insurance hassle free. Being able just to go in store and get a replacement at the spot is perfect.

I'm happy with my purchase, definitely would recommend!

I purchase geek squad protection for all my products and it is well worth it. I have had TV's fail years later, but best buy refunds my purchase and I am able to select a comparable product.

Not use to buying these cause products generally last. This item in particular has had a few issues and this really something I wanted. I really felt comfortable buying this in the event it becomes defective due to the store return policy.

Returned my broken series 2 elite and got a new one shipped and it was easy to do

This is a no brainer. Put this coverage/service on your headset (since they are generally fragile and break easily) and you they will replace your item for free, essentially allowing you to not worry about buying new headsets.

Not to hesitate getting the product protection! No waiting, turn in the item not working and have gotten a new one asap. Carefree with no waiting or having to send to manufacturer.

Love, Love, Love the Geek Squad Accidental Protection. Could not recommend it enough. Very much worth the value for the accidental protection offered. Pays for itself!

i always say if you dont want to pay full price on an item that was broken due to normal wear and tear or just stopped working then get the geek squad protection because it is worth it in the end and saves a ton of heart break.

Never forget to buy the protection plan some items wear badly before the two years and it’s replaced

This is a must have for any item especially video game items. They are knowledgeable and fix or replace whatever you have the insurance on.

The warranties cover your purchases from literally any kind of damage. Even if your dog chews up your wires or peas on your equipment your warranty covers it. The only thing it doesn’t cover is lost or stolen merchandise

It's always good to have peace of mind, specially when you are buying an expensive item and the price of the extended warranty is but a small fraction of the value of the item.

I always purchase the Geek Squad protection and it is definitely worth the money. If an item breaks, take it back and they will give you another one in return. It is a win-win situation.

Love the service wouls recomend. Have use it with other items. Easy to use transaction may have to leave your product to get service neede to be determined but its ok

Love the service wouls recomend. Have use it with other items. Easy to use transaction may have to leave your product to get service neede to be determined but its ok

If you buy any electronics that you're going to be using on a daily base, I recommend getting the protection plan. Due to overtime use such as a PS4 controller or gaming headset, it can wear off within a year or so.