Customer Ratings & Reviews

2 year warranty if anything happens. Can bring it back and get the money back if something happens to it. Literally why not. Price is usually good as well.

we purchased the 2 year replacement plan and after the xbox 1 gaming headset would not work it was an extremely easy process to exchange for a new one. thank you best buy for thinking of your customers

My PS4 controller got mess up but I have insurance on my ps3 controller. I took it geek squad and they exchanged it with a new one. Great service.

The geek squad are very helpful. Even with the little things such as having trouble pairing devices or finding them when trying to pair.

I don't normally buy geek squad warranties unless it's a computer or something over 100$ but with these head sets I did cause they are expensive enough an of great quality to need a little extra

I have young kids so this is definitely worth it. I have been able to take my broken item back to the store and get almost full price I paid for it in store credit to get a new item.

Get yourself a dose of buyer's pride and buy the geek squad protection. We always buy the protection on anything the children will have their hands on - which tends to break more often than not. It's worth it!

My grandson's speaker on his Iphone was making a strange noise. We took it in and they blew air in it and it cleared the noise right away. They were great!

I always get the geek squad product replacement because my son is always having trouble with his headsets and controllers. Its definitely worth the money.

This guarantee is very good I really like this it has bought a lot of savings to the money and it is also very easy to use I really enjoy this

No questions asked gave me a full refund on headphones I had purchased that stopped working. I would highly recommend purchasing this extra coverage.

Best Buy's no hassle Product Warranty is the best!!! Depending on the cost of the product and corresponding Product Warranty cost and coverage, definitely recommend purchasing the Product Warranty.

Best Buy stands by their promise to replace or fix their products with their Geek Squad plans - highly recommend you buy with each item you buy,

We brought my son a nice headset for christmas, so far the headset still works great but its good to know we can replace it if something happens to it

Good plan to have. But I do not think this is something I have on a product purchased If I do I will need to check to see what this is kn

Followed their policy to the TEEE, returned Xbox 1 controller due to a malfunction and was able return it for a full refund.. Thanks

its worth getting you take it back if they can't fix it they just replace it and if its in a time frame you even get your money back on the warranty.

I always say buy the product protection. I have use it and sometimes I have not needed it, but safe then sorry. Always a good investment.

Most warranties are a waste of time but Best Buy warranty takes the worry away from things. My kids accidentally drop it and buttons quit working bust buy just exchanged it out.

The GSP-Replacement plan on game controllers is a must for anyone who plans on using them regularly. Also would recommend to anyone who plays heavy handed and really smashes the buttons/ joysticks.