Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Alt View 40. Geek Squad® - 2-Year Geek Squad Product Replacement.
  • Geek Squad Services video 0 minutes 40 seconds
  • Geek Squad Protection video 0 minutes 41 seconds

2-Year Geek Squad Product Replacement

SKU:
9997661
See Details

Customer reviews

Rating 4.8 out of 5 stars with 4729 reviews

Rating Filter

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 4,729 reviews

  • Best protection plans

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been a best buy costumer for more than 15 years and always have a wonderful experience with them

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Love having this protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controllers seem to always have an issue before too long so having this protection is vital

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for you device with prompt customer service

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With small children in my house the best option is geek squad

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Nice customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is real nice they are on the bat customer service

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he agents are so friendly and helpful real talented at what they do

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he agents are so friendly and helpful real talented at what they do

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty works great, I had it before too for other controller.

    I would recommend this to a friend

  • great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty works great, I had it before too for other controller.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty works great, I had it before too for other controller.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good service I came in for a replacement. And got what was needed instantly

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • No brainer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an insurance policy due to it being for a child. Well worth the price!!

    I would recommend this to a friend

  • good to have as back up plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid already broke the 1st control. Now, I'm ok if this control breaks gain within 2 yrs.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad very helpful. Glad I got the extended warranty. The ear piece quit working. Thank you.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a pleasure when I go to geek squad never have any problems

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Get geek squad!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad is the best insurance I’ve had on any electronic devices

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Works as advertised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was helpful with a headphone issue. No trouble, I would recommend on anything that is used a lot.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Get it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not emphasize enough on how good this protection is

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully works good when or if I need to use it last set went out

    I would recommend this to a friend

  • no problem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to use this twice - great service. Would purchase agaain.

    I would recommend this to a friend
Page 127, Showing 2,521-2,540 of 4,729 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.