Customer Ratings & Reviews

1. they don't make things the way they used to.... 2. if you have to deal with the direct manufacturer... you might have to pay shipping cost.. which is what the warranty cost at bb. 3. might as well Murphy proof your purchase

This was great to have on the headsets, so just in case we had any problems it was could to know we could bring them back and get them replaced.

Def recommend the protection plan. For $20 you get unlimited replacement for 2 years. Especially with the Xbox Elite Controller because it has SO MANY DEFECTS. I’m on number 3 and they were all brand new and sealed

This is the reason I love Best Buy there have the best insurance hassle free. Being able just to go in store and get a replacement at the spot is perfect.

This is a must on all your items (when applied) I have used this multiple times on multiple different items and they have always been great. Just get it. You'll thank yourself later.

My sons headphone broke, stopped working, on 2 different occasions, a year or so apart. We had the insurance, and replacing the headphones was seamless and very cost effective.

Love the service wouls recomend. Have use it with other items. Easy to use transaction may have to leave your product to get service neede to be determined but its ok

Love the service wouls recomend. Have use it with other items. Easy to use transaction may have to leave your product to get service neede to be determined but its ok

I go all the time with any question I have and they always welling to answer and help me with my problems. I renewed for the 3rd time because I love their customer service.

I buy the 2yr Extended warranty on every purchase it has saved me so much money most manufactures give a 1yr warranty so after that your out of luck do yourself a favor and buy it.

I buy the 2yr Extended warranty on every purchase it has saved me so much money most manufactures give a 1yr warranty so after that your out of luck do yourself a favor and buy it.

I buy the 2yr Extended warranty on every purchase it has saved me so much money most manufactures give a 1yr warranty so after that your out of luck do yourself a favor and buy it.

Love Geek Squad! There support and protection plans are the best. I like the no hassle and ease of access. I always try to get a Geek Squad Protection Plan if possible.

Love Geek Squad! There support and protection plans are the best. I like the no hassle and ease of access. I always try to get a Geek Squad Protection Plan if possible.

This is the second controller I have had to have replaced. My partner is not that rough on the controllers yet they seem to break often. Using the plan is easy and hassle free and the associates are extremely helpful.

If you’re spending all this money on tech gear you’ve saved up for its in your best interest to protect it. Manufacturers can make mistakes too. It’s worth the leave of mind.

Best warranty for all your needs. No questions asked replacement plan as long as you're still within the time frame of the warranty.

Anytime I buy a higher priced Electronic product from Best Buy for my children I buy the replacement package for my piece of mind. I’ve saved quite a bit in the past doing this.

I HAD NEVER USED THE GREEK SQUAD WARRANTY. I HAVE PURCHASED IT A FEW TIMES. I JUST HAD TO USE ONE I HAD PURCHASED AND IT WAS SO EASY. NO PROBLEMS JUST EXCHANGED AND GOT A NEW ITEM. I WILL BE PURCHASING THEM AGAIN.

Definitely recommend buying this for all your electronics and peripherals especially If you have kids. This option has saved me hundreds of dollars on replacement game controllers.