Customer Ratings & Reviews

When it comes to Xbox accessories like controllers and head sets this is a must. Those items usually die right after the manufacturers warranty expires.

Love Geek Squad protection plans. They come in so useful when something breaks all I have to do is bring the item back to my local best buy and exchange for a brand new one and pay for a new protection plan.

Worked like a charm. My controller had stick drift and it was as painless as could be getting a replacement. Worth the price.

I purchased all the protection plans with every item I purchased at Best Buy it is great just return the item if it malfunctions and you can get a new one!

I purchased all the protection plans with every item I purchased at Best Buy it is great just return the item if it malfunctions and you can get a new one!

The GSP-Replacement plan on game controllers is a must for anyone who plans on using them regularly. Also would recommend to anyone who plays heavy handed and really smashes the buttons/ joysticks.

I would not purchase a expense item and not have the warranty. I have used warranties on other items I have purchased and it has paid for itself.

Highly recommend geek squad for every high ticket item purchase. I purposely price match at beat buy so that I can buy this service for the item.

It’s always worth buying geek squad protection especially when the product is going to be used a lot and might have issues in the near future you never know

I haven't needed this yet for my Elite Xbox One remote, but the peace of mind is worth the $20 that this cost---inevitably I'm going to wear out a stick or a bumper and now I can get a new remote!

I am so glad that I got the warranty on the head sets, with kids it's a life saver, highly recommend it on electronics !

Great service! never had to use it but just good to have and i have heard really great things about using this service with the GEEK SQUAD.

Had to use this for an XBOX controller replacement. Totally worth the money being that the Xbox controllers seem to malfunction rather quickly.

Most warranties are a waste of time but Best Buy warranty takes the worry away from things. My kids accidentally drop it and buttons quit working bust buy just exchanged it out.

The 2 year replacement is definitely worth purchasing one could always look at it this way why would you buy another product when you could purchase the replacement which will cover you instead

Geek squad protection plan is good for its price..i would recommend having this one because u never know when your item breaksdown..with this you can have them replace or fix by bestbuy geek squad

Yeah always get the replacement plan. Never have to worry about it again. Especially on an expensive and heavily used some what fragile item like these. Best buy always got your back bruh!

I would recommend just the extra precaution if your item is expensive. I've never had anything happen to my items so I don't know how well it gets fixed.

2 year warranty if anything happens. Can bring it back and get the money back if something happens to it. Literally why not. Price is usually good as well.

My grandson's speaker on his Iphone was making a strange noise. We took it in and they blew air in it and it cleared the noise right away. They were great!