Customer Ratings & Reviews

its worth getting you take it back if they can't fix it they just replace it and if its in a time frame you even get your money back on the warranty.

This is great for my sons xbox controller. It breaks quickly and is needs replacing at lest once per year. It easy to use. Just need to take the product back and they replace it.

I won’t buy electronics anywhere else because of how easy and affordable the Geek Squad plan is! I can bring my broken product back and with no hassle get a replacement. Love it!

How can you go wrong with a protection plan? Great customer service with every plan i have ever bought, and I buy a plan for EVERYTHING.

How can you go wrong with a protection plan? Great customer service with every plan i have ever bought, and I buy a plan for EVERYTHING.

How can you go wrong with a protection plan? Great customer service with every plan i have ever bought, and I buy a plan for EVERYTHING.

I have paid thousands of dollars for protection plans and never benefit from them once something happens, with bestbuy I didn't have any problems and they made it real easy.

I am very satisfied with my GSP-R plan. It's so convienant for my schedule. If my Turtle Beach headphones stop working I can easily get a new pair within my warranty time frame.

Best Buy stands by their promise to replace or fix their products with their Geek Squad plans - highly recommend you buy with each item you buy,

I have always purchased Geek Squad protection for the products i get from best buy because they have excellent customer service and are helpful in making me knowledgeable about the products.

The geek squad are very helpful. Even with the little things such as having trouble pairing devices or finding them when trying to pair.

I bought the replacement warranty because I knew it was going to come in handy. If you use your controllers a lot then grab the warranty. It's worth your money. They took care of me hassle free!

Ran into problems with my laptop n called geeked squad. The signed on to my laptop and resolved the problems. I didn't not have to sit with laptop while they were repairing it

Good plan to have. But I do not think this is something I have on a product purchased If I do I will need to check to see what this is kn

MAKE SURE U GET THEM THEY ARE RIGHT ON POINT AND MAKE SURE U R COMPLETELY HAPPY WITH THEIR SERVICE

I always say buy the product protection. I have use it and sometimes I have not needed it, but safe then sorry. Always a good investment.

Insurance coverage for my purchased product(s). Hoping I won’t need it and if I do, that it will pay off having it.

Absolutely the best replacement plan and service I have received from a major retail store.

I bought this plan for a controller and when it broke, I was able to have it replaced within 2 minutes of getting to the store with no problems.

I don’t usually find warranties to be very helpful but the geek squad warranty is well worth it. Any problems or troubles have been exchanges or serviced without trouble.