Customer Ratings & Reviews

I can recommend replacement policy for headsets, headphones and earbuds. These products frequently fail so the replacement policy is well worth the money.

I always purchase product replacement warranties for each item I purchase. Best Buy stands behind their products

I always purchase product replacement warranties for each item I purchase. Best Buy stands behind their products

Geek Squad product replacement no hassle, no worry. They are the main reason I buy major purchases from best buy.

I love this protection plan! I never make a purchase without it. This plan always saves the day!

Brought the protection plan because life happens and I would feel better knowing I have the geek squad product replacement for my new ps4 headset.

My Astro A-50 Halo edition headphones started making weird noises after about 6 months and with this plan, I was able to exchange them in store. No hassle at all!

geek squad will always be there to help you out with your tech merch. They always help out to getting the issue resolved.

Great policy as they replace the controllers without question which inevitable break eventually and likely in the 2 year window. Contract cost us high in my opinion given the price of the controller - about 1/3 of the controller cost but it is recommended.

Excellent Product- Very happy with this product and anyone would find value in having it.

we always purchase a protection plan on anything we buy. the price of one always gives you peace of mind.

The geek squad provide the most comprehensive support for all your electronics and their coverage is wide ranging.

The geek squad provide the most comprehensive support for all your electronics and their coverage is wide ranging.

when I purchase anything from Best Buy always get the geek squad protection to the fact that if you drop it and break it you have a replacement .

Best protection plan. I always get the protection plan for peace of mind. And they are there if you need them.

Never want to lose out on a replacement. Things always happen when not expecting it so i be safe and always purchase the 2-yr extended product replacement.

Insurance that pays for itself if there is ever an issue. I wouldn’t buy anything over 200 with out insurance

No complaints , great service, I always purchase the protection Plan on electronics , never know what could go wrong!

I've been using geek squad protections for years now on my daily electronic items. On units I've had issues of in the past, Bestbuy has always taken care of me.

had an issue with a headset after a year, gave equal value instantly and replaced no problem. will use again.