Customer Ratings & Reviews

Often we buy warranties and never use them. However with a reasonable cost and there when you need it. Geek squad replacement saved the day

It has saved my skin, have had things break down and this is worth it than buying my headsets all over again.

I always get this for Xbox one controllers because the bumpers like to fail on the controllers. This service is great from geeksquad

Always get it they have it for and hardware product. Easy to look up and exchange and replace if they have your item or get something equivalent.

It is great that if something goes wrong woth your product you can return them to Beat Buy and get a new set. I do not have to send them to a company.

When purchasing electronics it is always a good idea to take advantage of the product replacement option plan!

Haven't had problems yet, but it's nice to know there is a team ready and waiting to help when I have a issue.

I had a warranty on my Xbox elite controller & I had to use it to replace the controller one time with no problems.

It feels naked without the protection, I've had too many headsets/controllers fail or act up not to have this. use it all the time.

I always buy the extended warranty on all my electronics. You never know when something can go wrong.

No one is more tech savvy then the Geek Squad at any Best Buy location. They have helped me out so much over the years. Amazing!!!

The agent that returned the remote control was excellent knowledge and replaced it with a new one Geek squad!

My son had an issue with his earphones. We bought the warranty so when we took it back he received new headphones.

bought for my printer! and as you know the inkjet toners dry up quickly! This will be helpful it that does occur.

Obviously, this won't be needed on certain brands with good support, but on anything else, this is a good program.

What a deal. They have there best warranty ever. Anything goes wrong with your item you bring it in for a new one. No questions. Love this.

The 2 year geek squad product replacement is always great , it’s always a good thing to have insurance on a item.

I just walk in and tell them my issue and they’re always so nice and helpful. No running around.. just in and out.

No questions asked, they will help you replace your product and get a new one. Perfect for controllers

I recommend everyone that shops in best buy to purchase the warranty through them. I've never had an issue exchanging a product with them.