Customer Ratings & Reviews

I have had to replace multiple devices and I’m so glad I have the protection, easy exchanges no questions asked

It is nice for when you got a lemon, but there should be a pro rate on it. I bought a galaxy watch which went crazy on me within a year and had to pay the whole amount of the replacement plan even though I had the watch for less than a year.

Geek squad were very professional on my T.V. installation and they cleaned up after all.

best buy has the beat warranty hands down without a doubt if you have any kids & that break stuff pay a little extra to protect your items

insurance to assure items replace, fixed, questions answered is wonderful! save time, money and stress

insurance to assure items replace, fixed, questions answered is wonderful! save time, money and stress

I have nothing but wonderful things to say about geek squad product replacement. I have had to use it mulitple times and have never had one problem.

I really don't think this should be purchased separately to actually cover your butt in case the products you purchased fail, which most likely will.

Great recover item so you don’t have to pay again for the same product and get it replaced

Great program to have. Good value. Easy to use. Get move value for my money.

This protection plan is a must and is very easy to use. just walk in to customer service and they will either replace or give a store credit for the item.

I like the geek squad protection. Always replaces the old with the new. Haven’t had any issues

Great Controller for the PlayStation needed a new one since we wore out the original and now with the added protection no worries for two years :)

whenever you Purchase electronics you should ALWAYS buy from Best Buy simply for Geek Squad. The offer the Best protection plans.

Have been handy in any help issue needed. Responsive and a able to fix issues. Quick and courteous

This protection plan was well needed for my purchase because kids do not handle electronics very well and I am sure I won't be disappointed.

If t wasn’t for this plan my headphones my cat chewed through wouldn’t have been able to be replaced i will always get this on my products.

Gaming products go bad pretty quickly. I’d always recommend this because my controllers break a lot. They just stop working for no reason

I always purchase protection agreement on electronics. It's a safe bet it'll probably break and Best Buy makes it easier to exchange.

Great service with the geek squad two year warranty’s are of Supervalue Always protect my new equipment