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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 4729 reviews

Rating Filter

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 4,729 reviews
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my teenager. the odds of not using the replacement plan are slim.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t leave the store without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision. We cover all new technology with the protection plans. I’ve used them twice and couldn’t be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy does an awesome job replacing broken items, having kids is hard on electronics lol

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2-year Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-year Geek Squad Product Replacement. Added to Headphone purchased based on previous purchase of over the ear headphones that failed (not purchased at BB). Hopefully we won't need to use the added protection but the value for the insurance is worth the piece of mind.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year product replacement is the only way to go!!!! manufactures warranty is never long enough before it inevitably breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad warranty is worth every penny. If the product is deemed defective they will hand you a new one the same day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alittle pricy but always good to have an expert to help troubleshoot. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service replacement plan. Always good to have in case of malfunction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem with my Apple Watch they were able to send out the watch and I had a replacement within a few days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST HAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a very smart way to protect your investment for all those expensive devices and electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having a piece of mind that if anything happens to my products I can go exchange them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's never a bad idea to have extra warranty on your devices. Never know!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never used but good service when asked about use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was on a electronic part that was never needed to warranty anything . Product still in use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy warranty. I always buy it since my kids always breaks everything. Their warranty covers almost everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn't buy a controller without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price for warranty I would not buy a controller without it it will more than pay for itself if you have a issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox elite had double click on R1. Brought in to best buy and they replaced in minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment for any product you purchase there hassle free and excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORTH HAVING! Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I add the 2-year Geek Squad Product Replacement for most everything I get from Best Buy and I have used it a couple of times!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend purchasing the protection plan for any high end electronic devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional people gets things done don't handle you about giving you what you want

    I would recommend this to a friend