Customer Ratings & Reviews

I normally don't purchase extended warranties. I bought it for the Xbox controller. I was able to return the bad controller without any questions. It does not provide coverage for the item replaced, you have to buy the coverage each time to get coverage.

my controller had a broken RT and they was able to assist me quickly and promptly..

Thank god for geek squad replacement, cuz this controllers sticks are trash if u play hardcore gaming ol they will break n u need a simple easy way to replace them!

Factory warranties are a waste of time. If you value your purchase. BestBuy's protection plan is a must.

We always get the geek squad warranty for the kids items, the product gets used a lot

Great protection plan and comes in handy alot more times than you may think!

I used this protection plan so it was definitely worth it

What an amazing product. So helpful and useful. Don’t regret this buy at all!!

What an amazing product. So helpful and useful. Don’t regret this buy at all!!

The plan is good if you broke alot of things like me lol

I buy the best buy warranty on everything. It's always paid for itself.

You must add the Geek squad product replacement to any purchase! It’s a must!

I will always recommend getting the added security of the additional warranty

Gray service and fast response, I will recommend to all my friends and family

Thai product replacement came in hand when my game controllers stopped working.

My sons headphones broke and I was able to switch them for new ones no questions asked

best gaming head setalso got a two year warranty with the geek squad

I am glad that a warranty is available for the controller. Plus, it was inexpensive got two years protection.

If u want peace of mind and the best warranties in the business look no further

I purchased this to protect my sons BB-8 toy. The 2-year Geek Squad Product Replacement plan is good cheap insurance.