Customer Ratings & Reviews

Elite controller replacement. To be able to pay a small fee covering anything that happens in a two year span is great. Especially on a $150 controller, that I can walk in and grab a new one just like that.

Remotes buttons stick if your a true gamer , accidents happen and remotes don’t last forever. I purchased this and I’m saying it’s a must have ! Love the ease of it guys ! Must have !!!!!!! Especially with electronics !

I didn't need to use this when purchased with a wired headset, but it was good to know the coverage was there if needed. Especially in hindsight since the manufacturer of the headset has been spitting out poorer quality products the last few years.

I'm a huge fan of the geek squad replacement option, because I tend to break stuff. Anytime I have these plans, I don't worry because Best Buy is always willing the repair or replace my items. Get these plans if you buy high end electronics for a worry-free product.

I've gotten this protection on other items I've purchase and they are great to work with. Easy fix or replace for a great price. Most of the time cheaper the manufacture extended warranties at a rate 2 or 3 to 1 and a lot simpler to deal with!!

if you are purchasing a product worthwhile, it's a great idea to purchase this plan. I have bought expensive electronics with this as a back up and best buys truly will replace the item if it cannot be fixed.

I always get geek squad coverage, especially on a pair of $300 gaming headset. I definitely recommend getting this anytime it available. It nice to only have to spend a little extra to get some reassurance that you want be paying whole face value for a new pair.

The staff was very helpful in finding the product I need. My device is working very well. The agent was very professional. Wearing masking per CDC guidelines. Install my product and product is working well.

Don’t Leave BestBuy Without It! This is why I only buy my electronics at BestBuy rather than online sources like Amaz. You never know what might happen. They make the process seamless and convenient.

I have to admit I was skeptical about buying the protection plan, but after having to use it I was totally convinced! Best buy honored and stood by their promise. The best part of it all was there was absolutely no hassle at all! Thanks Best Buy once again!

I buy the geek squad with everything I buy from best buy. This is a great value although I always price match and the employees always mess this up so then I pay double for the price of protection plan.

I bought this accidentally coverage because I’m a gammer and play video game a lot when I have nothing to do. I used this insurance for protected me not to spent a lot of money on controller.

This warranty is well worth it for items that tend to break or wear out like xbox controllers and headsets. Maybe not great for items that don't get a lot of use or are dependable.

Having a son that is hard on this electronics, having piece of mind is a good thing. Took this out and was very easy to claim. Would recommend, things are not built to last these days. Purchase and sleep well.

I get any Accidental Damage and Handling protection because Best Buy has a great protection plan. My original controller's LB stopped registering and it was replaced without any hassle.

Bought headset in July for son. Had to pay an additional 20 dollars to upgrade my 39.99 plan to 59.99 plan in August to replace broken headset. Bestbuy failed to mention when you purchased original 39.99 plan.

Great! Bought with PlayStation controllers and had to replace due to wear and tear. They were replaced, no questions asked, without a receipt, but by looking up proof of purchase with my phone number!

Ever since we had televisions stolen and Best Buy refunded the unused portion of the warranty so that I could put it towards the purchase of new TVs, I don’t hesitate to purchase protection plans. They have been very beneficial for several purchases.

Nowadays things are not built or made like they used to. More prone to breakage or failures. If you don't want to have to spend the same amount of money to get another product to replace your broken one, get insurance, it's cheaper to replace this way.

We bought some Astro Gaming Headsets and my husband has gaming rage and broke a set of them. With the product warranty I bought at best buy I brought them in in piece and they ordered me another set. No questions asked just gave them to me. Would recommend 110%