Customer Ratings & Reviews

What a better way to protect your investment than to add the Geek Squad 2 yr extended warranty. Not convinced enough? How about Best Buy's item replacement policy .. you will always walk out with a new item, not a refurbished one.

If you own any electronics you use most days, get this plan. Its resonably priced and gives you the peace of mind you will get to use your product reliably for years to come.

Man I will always keep this one of my controllers stopped working and I was able to take it back and get it replaced with no issues and get the replacement plan on the new one as well this comes in handy when your an avid gamer....

Great knowledgeable agents will help your every need with your products and electronics. Give them a try and you wont be disappointed. They are lifesavers.

I so happy I got my warranty for two years. Wal-Mart and other places don't offer that. If your headset breaks you stuck buying a new one. Best buy had the better deal on this one. I go out get this warranty it's super cheap.

I purchase geek squad protection for all my products and it is well worth it. I have had TV's fail years later, but best buy refunds my purchase and I am able to select a comparable product.

Purchased on a vacuum cleaner and other electronics/game console controllers. Things break or stop functioning. The Geek Squad is always there to take care of it.

This 2 year geek squad protection pack? Incredible. Haven’t seen one like it before or since. Why are they asking me to review this? I got the 3 year warranty bc I am certain the thing I bought will break at some point.

Never had any issues with any equipment I've recently purchased, but anytime previously when I had to use the Geek Squad, they were very helpful & problem was always resolved quickly.

This is great to have especially when you have young kids. I Normally get it with devices for gaming and PC use. Since the devices can be used up by wear and tear. Highly recommend!

This is great to have especially when you have young kids. I Normally get it with devices for gaming and PC use. Since the devices can be used up by wear and tear. Highly recommend!

So glad I got it as one of the items I got did not work, it was easy to replace the broken item just needed my receipt or they can check online when I last bought it as well.

Geek Squad is always professional and provides the best Customer Service. I will always buy these plans with the appropriate Best Buy purchases. They have never let me down!

the agents easily allowed me to replace my xbox one controller without any issues. i wish microsoft made their controllers to last but geek squad fulfilled their promise as usual!

Needed a plan for a Xbox headset. Unfortunately had some where they stop working. Prolly a short in a wire. Would rather pay a plan fee instead of full price for a new one.

I always get protection plans with anything I buy from bestbuy. They are the only store that truly do what their warranties say they'll do. I highly recommend getting this plan with any electronics you buy from bestbuy.

I cannot say enough great things about the geek squad. Seriously if you purchase anything from best buy make sure to get geek squad. Never know when something will be faulty.

Most of the time getting a replacement for whatever the extended warranty for is not an issue. We've only had an issue once, because the manager wanted to be a rude Jerk!

Most of the time getting a replacement for whatever the extended warranty for is not an issue. We've only had an issue once, because the manager wanted to be a rude Jerk!

The main reason I shop at BB is because of the warranty. They may not all be of help (employees) but this grants you a secure spot for when something doesn’t go as planned.