Customer Ratings & Reviews

I bought some turtle Beach headset and I got this warranty and the warranty is for two years you could do whatever you want with the headset is something wrong with the headset just return it back to Best Buy I love the warranty.

HIGHLY RECCOMEND ,please put gsp on your items if it is an option cause anything can happen and you'll be pretty upset if they can't exchange it cause you didn't put gsp on it.

Very reassuring to have this service. You can't go wrong with Best Buys' reputation. It speaks for itself.

I typically skip out on protection plans, but bought this one for a controller that actually broke within the first couple months of owning and the replacement plan made it so easy to go in and get a brand new one within minutes.

I love the Geek Squad protection plan. I got it for my boyfriend because he plays ps4 religiously and he goes through controllers like water. At least I know I can get his controller replaced after he pulverizes it in less than 2 years lol.

Good to save your invested money on whichever product you have bought, I love it because no questions asked just being old defective item and walk out with a new one.

Highly recommended if you are not familiar with the product or not advanced in technology. It doesn’t cost too much and they are super helpful and knowledgeable.

Worth the money every time since they just give you store credit rather than jumping you through hoops and having to send your item off for 2 months to someone.

1. they don't make things the way they used to.... 2. if you have to deal with the direct manufacturer... you might have to pay shipping cost.. which is what the warranty cost at bb. 3. might as well Murphy proof your purchase

I always purchase the Geek Squad protection and it is definitely worth the money. If an item breaks, take it back and they will give you another one in return. It is a win-win situation.

Great plan to keep you electronics covered. Offers free replacement if your device cannot be repaired. I recommend always keeping your electronics covered!

Not to hesitate getting the product protection! No waiting, turn in the item not working and have gotten a new one asap. Carefree with no waiting or having to send to manufacturer.

Def recommend the protection plan. For $20 you get unlimited replacement for 2 years. Especially with the Xbox Elite Controller because it has SO MANY DEFECTS. I’m on number 3 and they were all brand new and sealed

Best protection plan I’ve purchased “in-store” Directly deal with the representative, no 3rd party insurance headaches like other retailers provide.

Best protection plan I’ve purchased “in-store” Directly deal with the representative, no 3rd party insurance headaches like other retailers provide.

I put this on a power A GameCube controller and when it broke, they’re adult just gave me a new one with no questions ask. It’s one the best deals you can invest in. Highly recommend!

Don’t leave the store without purchasing this. Two years is a long time for this stuff to last and this gives us piece of mind. Awesome service!!!

It's always good to have peace of mind, specially when you are buying an expensive item and the price of the extended warranty is but a small fraction of the value of the item.

This is the second controller I have had to have replaced. My partner is not that rough on the controllers yet they seem to break often. Using the plan is easy and hassle free and the associates are extremely helpful.

Love, Love, Love the Geek Squad Accidental Protection. Could not recommend it enough. Very much worth the value for the accidental protection offered. Pays for itself!