Customer Ratings & Reviews

I'm so glad I got this!!! It helped me save a ton bc the item I have usually breaks within a year and so instead of coughing up money when it does break, I just go in and get a replacement with no hassle.....

Always recommend getting this for electronics, as most electronics break after their manufacturer warranty is up. This will keep your products safe afterwards.

The 2 year replacement is very important when you have children that use the item on a daily basis. If anything happens you can take it back and replace with no questions asked.

I always warranty my items through BestBuy simple fast no problems I've exchange items for new items worry free so do yourself a favor always warranty your items through Best Buy geek squad you can't go wrong trust me

You can’t beat this policy and all of my best tech has this warranty behind it if allowed. Consider it a small price to pay for a little sense of security

For high priced tech gear that is doomed for wear and tear over the years. Especially headphones. This is a must have to insure your purchase is protected long term. And save you down the road

Replaced product right away, the protection plan is worth it

If you can effort it, buy protection plan for everything you purchase from best buy! They replace it or fix it very fast without tens of questions etc...

So far the controller that I need to RMA is not in stock and hasn't been in quite awhile so they say I can get sore credit which is nice but I really just want another controller. I have another year so I'm going to keep limping the controller until hopefully they get the newer model or more stock. Here's hoping!

I had to replace my $100, year-and-a-half old, gaming headset because of connection issues. This plan saved me from having to pay another $100! Thank you Geek Squad!

People, stop being cheap and pay for the protection. The peace of mind is worth it. AND BestBuy will jump through hoops to keep you happy, in the Albany location anyway...Never been disappointed!

Would recommend for any of the smaller accessories because you never know when something can happen, when wires decide to stop working ect. So it's piece of mind that when it does or if it does I'm good to go.

I have learned my lesson on geek squad. These guys are worth their weight in gold for their knowledge and being able to fix problems or replace. No questions asked. If it doesn't work, it's replaced.

Geek squad replaced my ps4 controller within 3 minutes of me getting there amazing service!

We started buying the warranty on headsets for my son as they kept breaking. We used the warranty 3 or 4 times. I would never buy a headset without the Geek Squad warrenty.

excellent warranty, it helps to have this extra peace of mind when you spend money on an item you would like to have for an extended period of time.

excellent warranty, it helps to have this extra peace of mind when you spend money on an item you would like to have for an extended period of time.

Every time when my warranty is about to expire from Best Buy, my product always had something wrong with it after wear and tear so Best Buy is the leader when it comes to BEST warranties on the market.

These plans are lifesavers when something does go wrong. No hassle, just bring the product in, they test things out, fix or replace. Simple and worth it.

Best replacement deal around. If anything happens to your item they will replace it or give you that amount of money spent for a different model. Well worth the price.