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Customer reviews

Rating 4.8 out of 5 stars with 4729 reviews

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97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 4,729 reviews
  • Rated 5 out of 5 stars

    Worth the price for sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked like a charm. My controller had stick drift and it was as painless as could be getting a replacement. Worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase replacement warranties with all electronic and gaming products. Very satisfied with geek squads customer service, when I have had to use the replacement warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get. Period.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year warranty if anything happens. Can bring it back and get the money back if something happens to it. Literally why not. Price is usually good as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    never had to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend just the extra precaution if your item is expensive. I've never had anything happen to my items so I don't know how well it gets fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why would you not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan at Best Buy...I have never had any issue with them replacing anything.. they're truly the only place that honors protection plans!!! It's sooo worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my purchases that I purchased from Best Buy I always do the replacement plan for one reason very inexpensive and no hassle if you have to return the product and have it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek squad product replacement because my son is always having trouble with his headsets and controllers. Its definitely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased Geek Squad protection for the products i get from best buy because they have excellent customer service and are helpful in making me knowledgeable about the products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the 2 year Geek Squad Protection because when the tech breaks, and it will, I do not have to pay to replace them. I only have to pay for a new plan on the new product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the 2 year Geek Squad Protection because when the tech breaks, and it will, I do not have to pay to replace them. I only have to pay for a new plan on the new product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't beat it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You really can't beat the warranty. I get it for PS4 headsets ea time. My son breaks them or gets rough over a yr and they get replaced ea time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty 10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the replacement warranty because I knew it was going to come in handy. If you use your controllers a lot then grab the warranty. It's worth your money. They took care of me hassle free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for my sons xbox controller. It breaks quickly and is needs replacing at lest once per year. It easy to use. Just need to take the product back and they replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Electronic Replacement Plan I’ve Used!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won’t buy electronics anywhere else because of how easy and affordable the Geek Squad plan is! I can bring my broken product back and with no hassle get a replacement. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this in case we needed to replace the headphones we bought. We ended up having to use it. It was easy to do and we bought different ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my GSP-R plan. It's so convienant for my schedule. If my Turtle Beach headphones stop working I can easily get a new pair within my warranty time frame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have paid thousands of dollars for protection plans and never benefit from them once something happens, with bestbuy I didn't have any problems and they made it real easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No questions asked gave me a full refund on headphones I had purchased that stopped working. I would highly recommend purchasing this extra coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got my headset replaced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say geek squad does by far the best protection plans out there. My headset broke shortly after purchasing and they just sent me a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoy your gaming without worrying about something

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These warranties are so worth it. We have used them before for controllers and even a console. They stand by their products and warranty.

    I would recommend this to a friend