Customer Ratings & Reviews

My PS4 controller got mess up but I have insurance on my ps3 controller. I took it geek squad and they exchanged it with a new one. Great service.

Ran into problems with my laptop n called geeked squad. The signed on to my laptop and resolved the problems. I didn't not have to sit with laptop while they were repairing it

We brought my son a nice headset for christmas, so far the headset still works great but its good to know we can replace it if something happens to it

Great headset. The major bonus is that the chat volume can be controlled as well as the game volume. Sound is immersive and bass is deep. Pick up the extended warranty too. You can't go wrong.

I have been switching up my gaming headset for the past few years, and having the two year warranty made it painless to just switch the old for a new and just pay the difference, no hassle.

its worth getting you take it back if they can't fix it they just replace it and if its in a time frame you even get your money back on the warranty.

I purchased this extra protein to on and had an issue with my electronics a month after purchase. I went to the store and they handed me a new item and I was on my way within five minutes.

I purchase Xbox headset and got this plan to go along with and I've used it three times to replace headset and each time staff is helpful in getting me a new headset and on my way fast

Well worth the money. Can be transferred to exchanged items and alot better than dealing with snail mail. Just return item to local best buy and get an exchange no problem. I love it..Do it.

This guarantee is very good I really like this it has bought a lot of savings to the money and it is also very easy to use I really enjoy this

I burn through controllers. It is mainly the joystick. The money adds up. Through the procreation plan I can simply return my controller a get a new one. Only if their is a problem with it.

I don’t usually find warranties to be very helpful but the geek squad warranty is well worth it. Any problems or troubles have been exchanges or serviced without trouble.

Best Buy stands by their promise to replace or fix their products with their Geek Squad plans - highly recommend you buy with each item you buy,

The geek squad protection is a great idea for all electronics when you have kids in your household... has saved a ton of money from not having to buy replacement products when kids break them.

How can you go wrong with a protection plan? Great customer service with every plan i have ever bought, and I buy a plan for EVERYTHING.

How can you go wrong with a protection plan? Great customer service with every plan i have ever bought, and I buy a plan for EVERYTHING.

How can you go wrong with a protection plan? Great customer service with every plan i have ever bought, and I buy a plan for EVERYTHING.

Then what do you do if your $100-10000 product just doesn't feel like working one day. Man geek squad looks out for you and I appreciate them. They help when it's time to be helped no excuses.

Awesome product i will recomend great duravbility we will buy it again my famili love it Excellent it worth the money we all spend

I have purchased this on a few items and it has been hassle free. All I had to do was bring in the broken item and I was able to get my replacement or pay the difference on an upgraded item.