Customer Ratings & Reviews

I AM VERY VERY HAPPY WITH THEIR SERVICE I WILL ABSOLUTELY STICK WITH THEIR SERVICE NO DOUBT

When an electronic equipment is bought it is a great peace of mind to get a protection plan and the geek squad is very reliable.

When an electronic equipment is bought it is a great peace of mind to get a protection plan and the geek squad is very reliable.

I bought the replacement for the xbox one headphones after reading all reviews about the headphones. I have had several geek squad replacement place and I have always been pleased.

Do not buy any accessory without buying a protection plan. If you have kids this is essential. It pays for itself in the long run.

This plant has save me countless times I wouldn't recommend buying any kind of electronics without getting it it's simple you go to the store and they just replace it !

Geek Squad exceeded my expectations by giving me back my PC without viruses and with the correct OS version that made my PC work 10X faster.

you have to get smart and get a bby warranty anytime you buy anything nowadays in the event you have a problem they even have accidental damage or breaking which is a great thing

The best customer service. I told them what was wrong with the old ones and they looked up my purchase and said go pick new ones out. It was absoulety hassle free.

I was helped by a gentleman who was very attentive, and answered all my questions. He was fast, friendly, and handled my problem great!

Can not thank geek squad enough when i have a problem, they always help me out with my issues and i always get it on my products.

Geek Squad support when buying large TVs and soundbars is very helpful! Now that I can't go into the store, telephone support is fantastic!

The geek squad agent are very good and i am completely satisfied with the experience i got from them i give 5 stars to thier work

Honestly used it for my gaming headphones & external hard drive and was able to get a replacement/store credit no problem! it's a must buy!

My husband and i always buy whatever plans needed to protect us from any type of damage on a product if we get asked to buy any sort of plan! The plans are always legit!

Love this protection plan as my mind is out at ease for Knowing if something happens, this plan will take care of it.

Was able to replace product no questions asked. No trouble in doing so. Found a better pair and just paid the difference in the price between the 2 products.

I always buy warranty on every purchase over $100. The avg manufacturer warranty is only 1yr. BB warranty = 2 years. Worth it period.

I always buy this product replacement plan when I buy video game controllers. If your controller breaks, you can get a replacement.

Best Buy Geek Squad rules. I always purchase the Geek Squad product replacement! It’s rewards outweigh the cost, in my opinion.