Customer Ratings & Reviews

Had to use this service a couple of times and everything went smooth and as expected. Will keep purchasing.

Always buy coverage for your electronics. It is good to make sure your electronics are covered.

Buying a $150 Xbox One Elite controller was kind of a no brainer to buy a $20 2 year replacement plan. Any issues, they'll replace it. Much better than the old ADH plans.

I’m glad I purchased it. Have used it twice to replace broken son’ headphones. Saved myself some money.

this 2 year warranty is very good and i like that best buy has this because i can easily replace my purchase if they brake

I will recommend this product for any electronic, my experience has been good for anything faulty that needs to be replaced.

I wouldn't purchase an item without this, unless Best Buy didn't offer it on the item. It has saved my behind so many times!!!

if you know you’re going to need it, get it! You never know if anything might go wrong and you have to spend more for something new.

I would strongly recommend securing the Geek Squad protection. Game console, controllers are covered very well. No questions on controllers, they just replace them.

I've only had to actually use the product replacement once, but when I did it was quick and easy and straightforward. I wont hesitate to use it on future purchases.

My ps gold broke twice on me. They gave me a full refund after returning the 2nd one back. I will definitely buy more warranty on my items i believe needs it.

I always purchase the warranty for all my Best Buy purchases...I am not questioning the quality but its better to enjoy products without worrying about it giving up on you.

I had a geek squad 2 years protection for my kid's laptop. My kid dropped it and laptop was broken. Geek squad replaced new one without extra cost. Thanks

I recommend everyone get this plan. My brother always rage quits game and the victim of it is his headset. Thanks to this plan I get it replaced without an issue.

The process of replacing my item and using my warranty was excellent. Agent was helpful the whole process was easy to complete.

Worth the $ broke my controller and they switched it on the spot, even let me change the color since mine wasn’t available

I would not buy any electronic product without the 2 year replacement! I’ve had to use it in the past and Best Buy backs up the product and with a replacement.

Amazing work , work great and smooth but a little loud but since I purchased work great

Worth spending the extra few dollars for the protection plan. You are able to get a replacement on your product within the 2 years.

I purchased a headset with the warranty from bestbuy. When the headset broke I went back to the store for a replacement under the warranty, and it was quick and painless.