Customer Ratings & Reviews

The geek squad agents are very helpful and very supportive and the agents are very kind and they provide very good service

Geek squad has always came through for me, I love their services and warranty is a must when it comes to purchasing expensive items

Bought this to cover what needed to be covered. I always buy the warranty it comes in handy if anything goes wrong

Bought this to cover what needed to be covered. I always buy the warranty it comes in handy if anything goes wrong

Bought this to cover what needed to be covered. I always buy the warranty it comes in handy if anything goes wrong

I will usually purchase the Geek Squad warranty with all my electronic products. Best Buy is the best when it comes to this market.

My son's PS4 left joystick controller started acting funny. I brought the item back to the store and presented the problem. They replaced the controller in a snap.

Got it for an xbox elite controller. Best Buy will replace the controller with a new one in case something happens to it. Totally recommended for that controller.

I have a rule of thumb: If I pay more than $200 for any electronics, I always purchase the extended warranty. Great piece of mind.

This is perfect!! Our family has 4 people who use the PS remotes! They burn out fast but with this I won't be shelling out $50 every few months for a new controller!! LOVE IT

The Geek Squad replacement plan is great I've been able to take back numerous chat headsets that have just stopped working and they happily return it and replace it.

Geek Squad Protection is essential. They always help us through any issues we come across. I get this on almost all my electronics.

its better to have and not need then need and not have. I've used it a few times and it have paid for itself many times over!

its better to have and not need then need and not have. I've used it a few times and it have paid for itself many times over!

I like that I can replace my product if it's defective without any problems highly recommend for all products purchased at best buy

Best buy always has the best warranties available.....that's way I always buy my big electronics and game systems from best buy!!

Great service company and they are very knowledgeable. Everyone was very help though out the entire process.

My product was damaged and my process was made easier thanks to the purchase of the protection plan

Playstation remotes aren't what they use to be after 6 months you will start getting stick drift

Last one was broke so luckily warranty replaced with new one. Never buy anything without warranty particularly if kids are using it