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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 4729 reviews

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97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 4,729 reviews
  • Rated 5 out of 5 stars

    Much needed!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you ever break any of your products they either fix it or replace it! Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great when needed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem getting a problem fixed. Customer service has always been good to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need to get this insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first time having getting geek squad. It’s the first time using the insurance and it was very easy and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad never fails.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased pretty much everything I own from Best buy and have found geek squad to be a must have for every purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Already replaced something with no problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought my headset into the bestbuy and geek was able to help me return it and get a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for anytime an item were to break during a warranty period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice for Sony PS4 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved me from bad controller design. It's a pain to go back and get the controller replaced but it's hurts more to pay another $60.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only bad thing my local store did not have a replacement so had to drive a little bit. Simple process other wise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good to get a replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to get a replacement plan From Best Buy cause they always replace the product or refund your money. Great job Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best way to be safe from any accident is Geek Squad, you make sure your entire team is protected, as it should always be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my teenager. the odds of not using the replacement plan are slim.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase a replacement plan to cover the unexpected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won’t have to use this but it’s good to know my product is protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got protection on my product because they said it covered everything if something went wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend GeekSquad! amazing support for every purchase that has gone sour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to have a protection plan for the PS4 controller I bought for my son!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for your electronics. Would not buy electronics without it. Great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    informative and qualified

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with Geek Squad! They helped fix my subwoofers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been about a year since I bought the product and I'm so happy I invested in the warranty. You never know what may go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always a good idea to buy warranty something stops working and you go in to best you get a new replacement within minuetes

    I would recommend this to a friend