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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 4729 reviews

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97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 4,729 reviews
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year product replacement is perfect especially since factory warranty inevitably is never long enough before something breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is a must have for all of your investments. Nothing like having peace of mind for whatever life throws at you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Sqad very nice and great customer service They replace my PS4 controller without a doubt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buy and their geek squad protection get it for almost all electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alittle pricy but always good to have an expert to help troubleshoot. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were able to return this horrible little robot with no trouble whatsoever. We're going to get this every time for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend purchasing the protection plan for any high end electronic devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like purchasing this for items, gives that extra protection and always easy to use at Best Buy if I do have an issue!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality insurance you can’t beat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a no brainer. If you don’t want to waste money on another product when accidents happen then get a replacement plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased for Xbox Elite Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After running into a few issues with my controller, the protection plan really helped for a stress-free exchange of a new controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy does an awesome job replacing broken items, having kids is hard on electronics lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pay the $60 for the control it breaks bring it in they'll replace it on the spot, and you just pay the $11.99 to insure the new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got this for xbox controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a good deal for a 2 year warranty on my xbox controller. Gives me peace of mind incase anything were to happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having a piece of mind that if anything happens to my products I can go exchange them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox elite had double click on R1. Brought in to best buy and they replaced in minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best you could do for your products. They guve you the best attention in case you need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and ease of use using this service. Never had issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fix or be Replaced peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this protection of my quality devices. if they can't fix they will replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST HAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a very smart way to protect your investment for all those expensive devices and electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will always buy insurance because i just love best buys quality of customer service.

    I would recommend this to a friend