Customer Ratings & Reviews

I have purchased tuxedo warranties and geek squad for all of the computers I have gotten at BB...and I've had to use the services at least twice. I don't really recommend this because it is a huge hassle! Even with my paperwork in hand I have been told I don't have geek squad or a warranty! Really?! Then why do I have all the paperwork and am being prompted to write a review...SMH...

Nice protection for peace of mind and not have to worry about the product breaking

So glad I purchased it, I was able to get a new headphone when my first one broke

This is very good. It was a very good price and I enjoyed it very much.

Haven’t had to use the warranty, so I can’t review it. But, I’ve had other warranties that were good.

The insurance was good but I had to pay a couple times because you did not have the correct item in stock.

I've been through a few headsets over the past few years, so the warranty was a no brainer. Happy I got it.

The replacement an is a great product however I did not like the fact that you pay for a 2 year plan however is only good for 1 replacement in the 2 years. If the product purchased becomes defective within the 2 years they will replace it however you would have pat for another replacement plan.

I have never had to get geek squad help so I don’t know what it’s about

Never had any issues with replacement when something stopped working.

I hope never need it but at least you have a backup plan right.

Very helpful......................................

I bought this for my Turtle Beach 800 elite headset hope I dont have to use it but if I do I know they got my back.

I always purchase insurance better safe the sorry I would recommend this

I haven’t had to use but I got it just in case something happens

Geek squad is very good. They check out your issues. They discuss the findings before doing any work

Great insurance if anything breaks or stops working

It is nice to have. Thankfully, I have not had to use it.

Its nice to know I have Geek Squad there if needed but so far so good and they have not been needed.

Having this extra coverage is good, hopefully I won't have to use it.