2-Year Geek Squad Product Replacement

For the price it was a must have to confirm you dont waste a buttload of money

Good but you can do better, i recommend this product

I brought a XBOX controller on March 2019 and used 2 yr replacement program to exchange it in August 2019. I again brought the protection plan in August 2019. However when I go to Best Buy or Geek Squad I am just turned back every time saying they have no records. I have logged into best buy portal and shown them my purchase history. Not sure what next steps are.

I'm not sure where this review pops up seeing as I have like 10 of these on my account, but that in itself should speak to the value of Best buys extended warranty, I've gotten the extended warranty for basically anything over $100 that I bought from Best buy over the years,and in fact I'll go out of my way to buy certain items from Best buy just so that I can use their extended warranty because it is buy for the easiest and most versatile one out there, it's not as good as it used to be, although I suspect that they had to change it because it was rather easy to manipulate, although even today in its current form it's still worth it. Yes most items you buy nowadays come with the menu Factor warranty, but oftentimes the process of warranty and item is extremely painful, it often involves long conversations with people who oftentimes don't speak English, extremely long wait times, and having to ship something to the other side of the world and then wait for them to decide if they actually want to warranty your item once it gets there. for honestly not that much more that's why it makes it extremely convenient, for small everyday items like headphones and other things if anything goes wrong with it you can often go to the store and get it replaced at that day, with the same item or something better, for large appliances they'll come and pick it up or send someone out to fix it, usually in a very timely manner, honestly I could probably write a book on how many different times I've used the best buys warranty. If you're buying something that you have to physically put on your body, by the warranty you're more than likely going to break it drop it spill something on it, or just have some other weird malfunction because you're that large % of human beings that electronics hate

I recently went to get both my xbox elite controller and my astro a50 headset replaced because they were malfunctioning. I was worried because 1) I only had 3 weeks of coverage left on the headset and 2) the xbox elite controller is now discontinued so I thought they'd try to find a loophole in order to refuse the warranties. Fortunately, everything went smoothly. They asked what the problem was with each device and that was it! I was given a gift card for the full amount I paid for the headset almost 2 years ago (minus the protection plan, of course) because they didn't have any in stock and they weren't able to order it either. As for the controller, they offered the option of a gift card, or ordering the elite controller series 2 and pay the difference. I chose to order the new controller and paid the difference with the gift card I got from the headset. Long story short, you will NOT regret buying this replacement plan.