Customer Ratings & Reviews

I always get this for Xbox one controllers because the bumpers like to fail on the controllers. This service is great from geeksquad

Got a replacement the same day I took my headset to complaint and lo and behold. Got a new headset from the store.

It feels naked without the protection, I've had too many headsets/controllers fail or act up not to have this. use it all the time.

Purchased on Xbox controller that stopped working. Returned curbside. No questions asked. Replace with new model

I always purchase the warranties for my products from Best Buy. They fix or replace the product when needed.

No one is more tech savvy then the Geek Squad at any Best Buy location. They have helped me out so much over the years. Amazing!!!

I had a warranty on my Xbox elite controller & I had to use it to replace the controller one time with no problems.

It has saved my skin, have had things break down and this is worth it than buying my headsets all over again.

When purchasing electronics it is always a good idea to take advantage of the product replacement option plan!

Haven't had problems yet, but it's nice to know there is a team ready and waiting to help when I have a issue.

What a deal. They have there best warranty ever. Anything goes wrong with your item you bring it in for a new one. No questions. Love this.

I absolutely love Best Buy replacement plans. I recommend them to all of my friends. I will purchase electronic there before I purchase from any manufacturers.

I always get warranties on my headphones. For a little extra you get two year protection? Totally worth it. They give you a new pair if yours breaks!

I recommend everyone that shops in best buy to purchase the warranty through them. I've never had an issue exchanging a product with them.

I recommend everyone that shops in best buy to purchase the warranty through them. I've never had an issue exchanging a product with them.

The agent that returned the remote control was excellent knowledge and replaced it with a new one Geek squad!

My son had an issue with his earphones. We bought the warranty so when we took it back he received new headphones.

I always buy the extended warranty on all my electronics. You never know when something can go wrong.

bought for my printer! and as you know the inkjet toners dry up quickly! This will be helpful it that does occur.

The good thing about the guarantee is that they replace the item for less than $10. I always buy the guarantees, especially when it's for my kids.