Customer Ratings & Reviews

Its always a good idea to purchase insurance for anything you buy something expensive.

Best Buy really honored their geek squad agreement when the product's Mic failed. They immediately replaced the headphones with a new set.

got for an xbox remote. the warranty will probably run out before i ever use it but i like the peace of mind

Buying a Geeksquad protection plan is best way to ensure you have coverage rather than buy product again,

This was really not a hard choice to make! I really like this product and recommend for everyone to purchase it also! Great quality!

Great program to have. Good value. Easy to use. Get move value for my money.

They are friendly and were able to explain my problem in a way that I could understand it and then help me fix th problem. Awesome service.

Geek squad came by my home to install a high speed internet and delivery great service.

Very happy that they offered warranty for this. Haven't had to use the warranty yet but it's good to have in case anything goes wrong with it

Headphones are fragile and anything can happen. Price is great for its coverage & they make it easy for any issue to be replaced.

Love the protection on my gaming gadgets...when things go wrong, they replace them, no questions asked.

Must get the geek squad protection. Warranty out your headset if you want a new one at no extra cost.

While having any item under the product replacement program, never had any issues bringing the product back to Best Buy to get a replacement.

Regardless of what we purchase at Best Buy we purchase the Geek Squad protection. Service is fast and efficient for us "old timers"...

I no longer fear my purchase's will go without protection and I love that I don't have to stress as much especially when I have children.

Nobody takes care of your very important electronics better than Geek Squad!

Great warranty been doing business BestBuy for years and have to admit they stand behind there product and are happy to replace any malfunctioned item

I've been using this service here at best buy for several years. Best buy is always good about my protection plan and I never left unsatisfied.

I’ll be honest I don’t remember what this was for but I’m sure I was pleased.

I love the headphones and have had problems before with the wires tearing so I do recommend getting the replacement warranty.