Customer Ratings & Reviews

Always have peace of mind w it. I have many computers so the are a great help. Wish they allow more than 3

Best Buy always has great warranty policy. A must for certain products.

Best Buy always has great warranty policy. A must for certain products.

Bought the geek squad service as an extra warranty I didn’t have to use

The plan is good if you broke alot of things like me lol

My Astros A50 Headset wasn't working properly and I returned with no issues.

I put warranty on everything! I totally recommend Geek Squad, it’s a must!

This warranty is great because no matter where you are If your headset stops working, they’ll take care of it.

They are ready and willing to help you with any and all problems that may occur with your products purchased

Good to have this extra coverage on a product that may or may not need it?

Glad I bought it. It saved me the full cost of replacing the item after it broke.

I haven't to use my protection plan yet but I know they will fix or replace the item

Great service and prompt replacement of insured turtle beach Head Phones

The Geek Squad Product Replacement is a must have with a Best Buy purchase.

I shop at Bestbuy for their warranty better then any other stores out there

My Xbox elite controller is very comfortable and easy to handle. I like the paddle features. The Xbox elite controller can be programmed to have your own specific button layout and have the paddles correspond to any of the original buttons. One positive thing about purchasing this elite controller is the great customer service you receive from Best Buy. I recommend purchasing the two year warranty because the controller is expensive and will have some issues. One issue that I have encountered is that a button has malfunctioned on me. Best Buy will replace the controller and give you a new one. Awesome customer service. I recommend purchasing this elite controller from Best Buy.

I almost always buy the extra care since they don't make things like they used too.

Very helpful and easy to use, especially when something goes wrong with your device

I purchased the 2 yr replacement due to the controller I purchased prior to this one only lasted about 6 months.

The service is really good here! Super happy with the warranty received!