Customer Ratings & Reviews

Always recommend getting this for electronics, as most electronics break after their manufacturer warranty is up. This will keep your products safe afterwards.

You can’t beat this policy and all of my best tech has this warranty behind it if allowed. Consider it a small price to pay for a little sense of security

Purchased this for my sons gaming headphones sure enough he broke them went to my nearest Best Buy and was able to get him a replacement pair I recommend this fo all products.

Wireless scared me, but you can charge while you play. If you have a slim then you have to download an update from Turtle Beach in order for this to work. It uses an optical cable that Sony didn't include on the slim.

Returned my broken series 2 elite and got a new one shipped and it was easy to do

Helped me to replace my device when it stopped working!

If you can effort it, buy protection plan for everything you purchase from best buy! They replace it or fix it very fast without tens of questions etc...

The 2 year replacement is very important when you have children that use the item on a daily basis. If anything happens you can take it back and replace with no questions asked.

excellent warranty, it helps to have this extra peace of mind when you spend money on an item you would like to have for an extended period of time.

excellent warranty, it helps to have this extra peace of mind when you spend money on an item you would like to have for an extended period of time.

So far the controller that I need to RMA is not in stock and hasn't been in quite awhile so they say I can get sore credit which is nice but I really just want another controller. I have another year so I'm going to keep limping the controller until hopefully they get the newer model or more stock. Here's hoping!

The squad that hung my tv did a fantastic job and very professional and clean showed me how to use the mount also hooked up my devices to my tv

Many years I have been purchasing protection plans on all items, and the few incidents I had to use the service, best buy swiftly and courteously either repaired or replaced items as per the service plans. THANK YOU!!!!

These plans are lifesavers when something does go wrong. No hassle, just bring the product in, they test things out, fix or replace. Simple and worth it.

I had to replace my $100, year-and-a-half old, gaming headset because of connection issues. This plan saved me from having to pay another $100! Thank you Geek Squad!

My son had wireless xbox one headsets and they were almost 2 years old falling apart ripping and the Mic had stopped working when in be replaced with a new one, no hassle I was out of there in 10 minutes

I haven't had to use the protection but from what I understand they will replace my xbox one controller for free if there is any damage to it or if it stops working as expected during the 2 year period from purchase date.

I'm happy with my purchase, definitely would recommend!

I decided to purchases the two year warranty after I was told I could return the controller to the store to be replaced within the two year time frame of anything happened to go wrong with the controller down the line

These and save my life on more than one occasion. I go and explain the situation sure my product and I exchange rate that in there