Customer Ratings & Reviews

My grandson's speaker on his Iphone was making a strange noise. We took it in and they blew air in it and it cleared the noise right away. They were great!

I would say geek squad does by far the best protection plans out there. My headset broke shortly after purchasing and they just sent me a new one

I always get the geek squad product replacement because my son is always having trouble with his headsets and controllers. Its definitely worth the money.

Insurance coverage for my purchased product(s). Hoping I won’t need it and if I do, that it will pay off having it.

Awesome product i will recomend great duravbility we will buy it again my famili love it Excellent it worth the money we all spend

My PS4 controller got mess up but I have insurance on my ps3 controller. I took it geek squad and they exchanged it with a new one. Great service.

No questions asked gave me a full refund on headphones I had purchased that stopped working. I would highly recommend purchasing this extra coverage.

Most warranties are a waste of time but Best Buy warranty takes the worry away from things. My kids accidentally drop it and buttons quit working bust buy just exchanged it out.

How can you go wrong with a protection plan? Great customer service with every plan i have ever bought, and I buy a plan for EVERYTHING.

How can you go wrong with a protection plan? Great customer service with every plan i have ever bought, and I buy a plan for EVERYTHING.

How can you go wrong with a protection plan? Great customer service with every plan i have ever bought, and I buy a plan for EVERYTHING.

I haven't needed this yet for my Elite Xbox One remote, but the peace of mind is worth the $20 that this cost---inevitably I'm going to wear out a stick or a bumper and now I can get a new remote!

This guarantee is very good I really like this it has bought a lot of savings to the money and it is also very easy to use I really enjoy this

It's Geek Squad what else can I say great service and always take care of what they say they will

The geek squad are very helpful. Even with the little things such as having trouble pairing devices or finding them when trying to pair.

We brought my son a nice headset for christmas, so far the headset still works great but its good to know we can replace it if something happens to it

I am so glad that I got the warranty on the head sets, with kids it's a life saver, highly recommend it on electronics !

Best Buy stands by their promise to replace or fix their products with their Geek Squad plans - highly recommend you buy with each item you buy,

The 2 year replacement is definitely worth purchasing one could always look at it this way why would you buy another product when you could purchase the replacement which will cover you instead

I’ve used the warranty 4 times for my beats and soon to be twice on my Xbox headsets. Pricey to have to “reap” each time I use but cheaper than repurchasing the product over and over.