Customer Ratings & Reviews

Yeah always get the replacement plan. Never have to worry about it again. Especially on an expensive and heavily used some what fragile item like these. Best buy always got your back bruh!

Only a fool would not get this with any electronic they purchase from Best Buy. And we all know what Mr.T thinks about fools.

its worth getting you take it back if they can't fix it they just replace it and if its in a time frame you even get your money back on the warranty.

Geek squad protection plan is good for its price..i would recommend having this one because u never know when your item breaksdown..with this you can have them replace or fix by bestbuy geek squad

Good plan to have. But I do not think this is something I have on a product purchased If I do I will need to check to see what this is kn

Got it for my elite controller..glad I did since my controller was not working properly. Called best buy..they set an appt to go in. After a lil bit I was out the door with a new controller

Replaced our old Astro Headphones with the exact same pair. The wiring came out after one year, but best buy was awesome in replacing with no issue at all! My son loves these headphones!

I always say buy the product protection. I have use it and sometimes I have not needed it, but safe then sorry. Always a good investment.

Always purchase replacement warranties with all electronic and gaming products. Very satisfied with geek squads customer service, when I have had to use the replacement warranty.

Followed their policy to the TEEE, returned Xbox 1 controller due to a malfunction and was able return it for a full refund.. Thanks

Purchased the 2 year Product replacement for a piece of mind. It has paid for itself time and time again. Power surges or power outages? My equipment is covered. Well worth the money.

I bought this plan for a controller and when it broke, I was able to have it replaced within 2 minutes of getting to the store with no problems.

Best Buy has the best warranties! I highly recommend you purchase one if given the chance. It’s easy to use and customer service is amazing!

I have paid thousands of dollars for protection plans and never benefit from them once something happens, with bestbuy I didn't have any problems and they made it real easy.

I always buy the 2 year Geek Squad Protection because when the tech breaks, and it will, I do not have to pay to replace them. I only have to pay for a new plan on the new product!

I always buy the 2 year Geek Squad Protection because when the tech breaks, and it will, I do not have to pay to replace them. I only have to pay for a new plan on the new product!

I always buy the protection plan at Best Buy...I have never had any issue with them replacing anything.. they're truly the only place that honors protection plans!!! It's sooo worth it.

All my purchases that I purchased from Best Buy I always do the replacement plan for one reason very inexpensive and no hassle if you have to return the product and have it replaced.

You should make sure you always keep your products covered with Geek Squad! If you don't I guarantee when you really need it you will regret it.

This is great for my sons xbox controller. It breaks quickly and is needs replacing at lest once per year. It easy to use. Just need to take the product back and they replace it.