Customer Ratings & Reviews

Replacement warrantees are the best. You bring the defective product in and they give you a new one. Totally worth the piece of mind.

Amazing Deal!!! My kids and their friends are constantly using their equipment, had to replace, it was quick and easy to do!!!

Must have for all gaming products that get used daily. Wear and tear grinds them down but with the 24 month warranty easy to replace.

Love this protection plan as my mind is out at ease for Knowing if something happens, this plan will take care of it.

I can always count on the GS to honor their plans. They always do an excellent job and make sure I know everything about the security, safety and how to take care of my electronics!

You need to buy this. Most electronics I've purchased over the last year has failed in some way or another. Easiest way to replace them. Highly recommended for anyone with kids.

I would always recommend this to anyone who loves a product and is tired of spending full price for a product that breaks so easily

It's a no-brainer. My controller started ghosting and I took it in to be replaced, Have a new controller and the same exact special edition GOW Omen controller. I'm Happy.

A great product to have, just in case. For those who questioned why, it’s covers the product replacement, just pay for protection

When an electronic equipment is bought it is a great peace of mind to get a protection plan and the geek squad is very reliable.

When an electronic equipment is bought it is a great peace of mind to get a protection plan and the geek squad is very reliable.

I didn't have to use this coverage for the product I bought it for, but I felt assured knowing that down the line if something happened to the device, I'd be safe.

My kids are hardcore gamers and go through controllers quickly. This plan assures that I won’t go broke everytime they break a controller

If you buy the Elite Controller, this is a must buy. It has replaced my broken controller twice now, with the balance of the warranty returned in a pro rated manner.

Do not buy any accessory without buying a protection plan. If you have kids this is essential. It pays for itself in the long run.

One of my Xbox one controllers messed up so i took it back to Best Buy. No questions asked, I was refunded what I had paid for the controller because of the Geek Squad protection.

Can not thank geek squad enough when i have a problem, they always help me out with my issues and i always get it on my products.

I purchase Geek squad protection with most items that I buy at Best Buy. I have used it to return products and so far I have no complaints.

The geek squad agent are very good and i am completely satisfied with the experience i got from them i give 5 stars to thier work

I got the warranty for the turtle beach gaming headset and it was the best decision ever if you have a problem with the merchandise you buy you take it in and you get a new one