Customer Ratings & Reviews

Great policy as they replace the controllers without question which inevitable break eventually and likely in the 2 year window. Contract cost us high in my opinion given the price of the controller - about 1/3 of the controller cost but it is recommended.

geek squad will always be there to help you out with your tech merch. They always help out to getting the issue resolved.

I always cover my electronics with a warranty and these have come in very handy for me in the past. I've always had great experiences and they get the products fixed.

had an issue with a headset after a year, gave equal value instantly and replaced no problem. will use again.

Hopefully the product holds up where I won’t need the Geek Squad but incase I do I will have a great back!

This is my second purchase of a protection plan for my son's Xbox Elite controller, and he is on his third brand new controller with this plan.

Don't cheap out, it's better to pay a bit more and feel secured that your device is covered.

Don't cheap out, it's better to pay a bit more and feel secured that your device is covered.

Great service! Super easy to exchange. Staff was super friendly didn’t regret purchasing at all

Geek Squad replacement plans are so worth the peace of mind. They are reasonable cost and readily available. Consistent service is a huge plus for me!

No complaints , great service, I always purchase the protection Plan on electronics , never know what could go wrong!

Love the product replacement. I buy it for all the electronics I have purchased at Best Buy. It coverd my lap top, Xbox head phones and a video game. No hassle insurance.

Never had a issue if something broke they fixed it... definitely recommend it if you buy anything from Best Buy

I always buy geek squad protection for all of my purchase. I highly recommend buying this. It is worth the money and protects from investments!

I know I'm covered for two incase anything happens to my headset which is reassuring that I can swap out for a new one that day if something goes wrong with them!!

Please listen ...this is worth your money and then sum..please make This purchase , the 2 year guaranteed replacement deal is Cheap and worth every penny !!

This warranty came in handy. My boys are rough, so for the price i paid for the controller it was worth paying a couple extra dollars for the warranty.

have a piece of mind with a replacement plan if you buy anything over $150-$200 get the plan for it worth that money

I almost always get the Replacment plan. I have had some random things stop working and much better to be out the replacment plan fee then to buy a new 350.00 headset.

It’s always refreshing knowing your purchase is covered by a warranty. This is no exception. Have the coverage you need.