Customer Ratings & Reviews

I just walk in and tell them my issue and they’re always so nice and helpful. No running around.. just in and out.

It’s always good to have a protection plan on any electronics that you buy it’s so cool and convenient!

5 star for this service, geek squad product replacement.. no limon, no question, just exchange or money back.

What a deal. They have there best warranty ever. Anything goes wrong with your item you bring it in for a new one. No questions. Love this.

Make sure you don’t forget the Geek Squad Protection Plan. It literally saves me money on every purchase.

Geek squad protection usually helps me replace of fix my products without any issues, highly recommend.

I recommend everyone that shops in best buy to purchase the warranty through them. I've never had an issue exchanging a product with them.

I recommend everyone that shops in best buy to purchase the warranty through them. I've never had an issue exchanging a product with them.

Great peace of mind. A great little piece of security for when you need it. They do great works.

Geek Squad was very helpful and made using my new device so much easier. I am glad I can count on their help.

I’ve only needed to use this once but something I purchased broke about 4 weeks after purchasing. Brand new one received very quickly.

Best service for a reasonable price to get the warranty service needed for the longevity of my products.

I have had my headset for a month now without issues, but its still good to have the piece of mind of the no questions asked replacement.

I always get warranties on my headphones. For a little extra you get two year protection? Totally worth it. They give you a new pair if yours breaks!

I like to have a piece of mind for all my sensitive and expensive devices that's why I always get this service.

Got on my xbox headphones since the 1st pair broke after 75 days. I hope I don’t have to use it, but I bought since the last pair broke

The good thing about the guarantee is that they replace the item for less than $10. I always buy the guarantees, especially when it's for my kids.

GEEK SQUAD INSTALLED A TV AND STEREO EQUIPMENT... NO PROBLEMS ... FAST PROFESSIONAL SERVICE AND CUSTOMER FOLLOW UP!

I absolutely love Best Buy replacement plans. I recommend them to all of my friends. I will purchase electronic there before I purchase from any manufacturers.

I have not used yet so that's a good sign. I will find out if I ever need it. Insurance on the chance I need it.