Customer Ratings & Reviews

Warranty is the best thing it's pretty much a two year guarantee if it breaks you get a new one

I have had to replace multiple devices and I’m so glad I have the protection, easy exchanges no questions asked

Great Controller for the PlayStation needed a new one since we wore out the original and now with the added protection no worries for two years :)

It is nice for when you got a lemon, but there should be a pro rate on it. I bought a galaxy watch which went crazy on me within a year and had to pay the whole amount of the replacement plan even though I had the watch for less than a year.

This protection plan was well needed for my purchase because kids do not handle electronics very well and I am sure I won't be disappointed.

I always find the use of Geek Squad as a great service and as an insurance-peace-of-mind

insurance to assure items replace, fixed, questions answered is wonderful! save time, money and stress

insurance to assure items replace, fixed, questions answered is wonderful! save time, money and stress

whenever you Purchase electronics you should ALWAYS buy from Best Buy simply for Geek Squad. The offer the Best protection plans.

If t wasn’t for this plan my headphones my cat chewed through wouldn’t have been able to be replaced i will always get this on my products.

They helped fix my laptop when I could not find a solution and it was worth it!

Gaming products go bad pretty quickly. I’d always recommend this because my controllers break a lot. They just stop working for no reason

I always purchase protection agreement on electronics. It's a safe bet it'll probably break and Best Buy makes it easier to exchange.

Geek squad were very professional on my T.V. installation and they cleaned up after all.

The agent customer service skills were excellent. Will recommend The Geek Squad

Bought this plan to protect my headset purchase. Luckily, haven't had to use it yet but it's nice to know if something breaks I will get a replacement.

I always try to get the Geek Squad replacement plan. It gives me piece of mind if ever something were to happen to the item I purchased.

Great recover item so you don’t have to pay again for the same product and get it replaced

I like the geek squad protection. Always replaces the old with the new. Haven’t had any issues

Have been handy in any help issue needed. Responsive and a able to fix issues. Quick and courteous