Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 4729 reviews
(4,729 customer reviews)to a friend
Rated 5 out of 5 stars
But the replacement warranty!!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad replacement warranty is the best! Bestbuy stands behind it every time!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Worth It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Even though Sony did fix the thumbsticks on the PS4 controller to make them more durable, I think it's still smart to get the coverage just in case.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
A must buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy offers the best protection plan! They are nice and fast during your claim just make sure to keep your sales receipt.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Worth it for controllers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used this twice for my xbox elite controller and never had a problem with replacement.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Bought for a headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my son's gaming headset and wanted to make sure that, if the new one broke, I could easily bring it in for a replacement.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
BEST POLICY!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy has got the best geek squad! they can repair/replace your equipment super fast and super easy!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
BEST WARRANTY EVER!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy has got the best geek squad! they can repair/replace your equipment super fast and super easy!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
EASY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy has got the best geek squad! they can repair/replace your equipment super fast and super easy!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
BEST!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy has got the best geek squad! they can repair/replace your equipment super fast and super easy!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
THE BEST!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy has got the best geek squad! they can repair/replace your equipment super fast and super easy!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Safety net
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just in case something happens. I know I can take it and drop it off or get it replaced.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
We ALWAYS get the protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy protection plans are the best ones any store offers. For this reason alone we buy all our electronics there. A must have
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Always replaced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had replacement set up and they always replaced my elite controller until they ran out of stock. Gave me credit when that happened.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Always buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy the geek protection. Best Buy has always been great to me with there geek protection. I just about don't buy anything anywhere else.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Love Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad protection is the best. I took an Xbox Controller that began malfunctioning and was refunded what I paid without any questions asked.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy controllers without a protection plan. Great service and I’ve never had an issue.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Geek Squad Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I definitely 100% recommend it. BestBuy has the best warranty over all other servicers.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I definitely 100% recommend it. BestBuy has the best warranty over all other servicers.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Best investment ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you buy any kind of electronics from Best Buy do not say no to this, specially if what you are buying has just a 90 days manufacturer warranty.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Must have with all electronics
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dont ever go without buying the replacement plan and then have to buy again a product, like I did, if something happens to it down the road!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friend


