Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 4729 reviews
(4,729 customer reviews)to a friend
Rated 5 out of 5 stars
THE BEST!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy has got the best geek squad! they can repair/replace your equipment super fast and super easy!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
EASY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy has got the best geek squad! they can repair/replace your equipment super fast and super easy!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Excellent service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy really honored their geek squad agreement when the product's Mic failed. They immediately replaced the headphones with a new set.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
But the replacement warranty!!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad replacement warranty is the best! Bestbuy stands behind it every time!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Awesome warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are fragile and anything can happen. Price is great for its coverage & they make it easy for any issue to be replaced.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Would recommend if your destructive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If your destructive or know your gonna do something to your item plz get this geek squad replacement plan.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Awesome.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are friendly and were able to explain my problem in a way that I could understand it and then help me fix th problem. Awesome service.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Worth it for controllers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used this twice for my xbox elite controller and never had a problem with replacement.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Warranty purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy that they offered warranty for this. Haven't had to use the warranty yet but it's good to have in case anything goes wrong with it
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Worry free protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like to have this for worry free protection. It allows me to be able to avoid bad customer service.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great coverage to have in case you need it but very rare that you do because they are great quality products
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Safety net
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just in case something happens. I know I can take it and drop it off or get it replaced.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Better safe than sorry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the headphones and have had problems before with the wires tearing so I do recommend getting the replacement warranty.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank god we got this on old controller Controller not working after 4 months. They replaced with brand new
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy controllers without a protection plan. Great service and I’ve never had an issue.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.People take warranty for granted. Especially when the warranty is low. Things break all the time.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Geek Squad Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I definitely 100% recommend it. BestBuy has the best warranty over all other servicers.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I definitely 100% recommend it. BestBuy has the best warranty over all other servicers.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
If NOT tech savvy this is a must !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Regardless of what we purchase at Best Buy we purchase the Geek Squad protection. Service is fast and efficient for us "old timers"...
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
No problem !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While having any item under the product replacement program, never had any issues bringing the product back to Best Buy to get a replacement.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friend


