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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 4729 reviews

Rating Filter

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 4,729 reviews
  • Rated 5 out of 5 stars

    THE BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has got the best geek squad! they can repair/replace your equipment super fast and super easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EASY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has got the best geek squad! they can repair/replace your equipment super fast and super easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy really honored their geek squad agreement when the product's Mic failed. They immediately replaced the headphones with a new set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    But the replacement warranty!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad replacement warranty is the best! Bestbuy stands behind it every time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are fragile and anything can happen. Price is great for its coverage & they make it easy for any issue to be replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend if your destructive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your destructive or know your gonna do something to your item plz get this geek squad replacement plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are friendly and were able to explain my problem in a way that I could understand it and then help me fix th problem. Awesome service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this twice for my xbox elite controller and never had a problem with replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy that they offered warranty for this. Haven't had to use the warranty yet but it's good to have in case anything goes wrong with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry free protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like to have this for worry free protection. It allows me to be able to avoid bad customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage to have in case you need it but very rare that you do because they are great quality products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety net

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just in case something happens. I know I can take it and drop it off or get it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the headphones and have had problems before with the wires tearing so I do recommend getting the replacement warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank god we got this on old controller Controller not working after 4 months. They replaced with brand new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy controllers without a protection plan. Great service and I’ve never had an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People take warranty for granted. Especially when the warranty is low. Things break all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely 100% recommend it. BestBuy has the best warranty over all other servicers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely 100% recommend it. BestBuy has the best warranty over all other servicers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If NOT tech savvy this is a must !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regardless of what we purchase at Best Buy we purchase the Geek Squad protection. Service is fast and efficient for us "old timers"...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problem !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While having any item under the product replacement program, never had any issues bringing the product back to Best Buy to get a replacement.

    I would recommend this to a friend