Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Alt View 40. Geek Squad® - 2-Year Geek Squad Product Replacement.
  • Geek Squad Services video 0 minutes 40 seconds
  • Geek Squad Protection video 0 minutes 41 seconds

2-Year Geek Squad Product Replacement

SKU:
9997934
See Details

Customer reviews

Rating 4.8 out of 5 stars with 4729 reviews

Rating Filter

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 4,729 reviews

  • It is a warranty for a controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hopefully will not have to use it....But I have had friends who broke controllers

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Great coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a peace of mind for me, all my electronics are covered with this protection

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to your electronics anything can will happen. This is a no brainer purchase.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having geek sqad jus incase any of my products ever get messed up.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used the protection plan a lot. Great value.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • The BEST protection plan.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best plan. Easy to swap out damage products for replacement, without a lot of hassle.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it on this item yet. But have had to use it on other items in the past

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get protection from Best Buy. They make the exchange so easy. 100% recommend.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Peace of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing that BB will replace my controller, if it fails, gives me a warm, fuzzy feeling.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never go wrong with this purchase of geek squad protection

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Gotta get

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the extra bucks - customer service was very helpful

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t buy a product without it. Great peace of mind.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep breaking my left analog on my xbox controllers and they keep replacing them

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that they offer a warranty on a product that I use everyday. Satisfied customer.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Always helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I need something fixed or just have a question they are there for me!

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team and a nice I didn’t have no problem with them

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no issues with geek squad good service online and phone

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Great idea for a kids toy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're buying a gift for a kid make sure you get the warranty pays for itself!

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good to have if there is a problem with the product

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s protection plans are great. I’ve never had an issue with it.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend
Page 158, Showing 3,141-3,160 of 4,729 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.