Customer Ratings & Reviews

I purchased all the protection plans with every item I purchased at Best Buy it is great just return the item if it malfunctions and you can get a new one!

I purchased all the protection plans with every item I purchased at Best Buy it is great just return the item if it malfunctions and you can get a new one!

Get yourself a dose of buyer's pride and buy the geek squad protection. We always buy the protection on anything the children will have their hands on - which tends to break more often than not. It's worth it!

we purchased the 2 year replacement plan and after the xbox 1 gaming headset would not work it was an extremely easy process to exchange for a new one. thank you best buy for thinking of your customers

In the past I would opt to not buy the protection plan but then my son received a gift that included the protection and we had to use it, I will never not buy the protection plan now!!!

Had to use this for an XBOX controller replacement. Totally worth the money being that the Xbox controllers seem to malfunction rather quickly.

Was able to get my computer fixed. Just had to take it in to bustbuy and got it fixed quick.

MAKE SURE U GET THEM THEY ARE RIGHT ON POINT AND MAKE SURE U R COMPLETELY HAPPY WITH THEIR SERVICE

I don't normally buy geek squad warranties unless it's a computer or something over 100$ but with these head sets I did cause they are expensive enough an of great quality to need a little extra

It’s always worth buying geek squad protection especially when the product is going to be used a lot and might have issues in the near future you never know

Best Buy's no hassle Product Warranty is the best!!! Depending on the cost of the product and corresponding Product Warranty cost and coverage, definitely recommend purchasing the Product Warranty.

I have young kids so this is definitely worth it. I have been able to take my broken item back to the store and get almost full price I paid for it in store credit to get a new item.

if you have problems with your controller this service is great easy and never had problems

These warranties are so worth it. We have used them before for controllers and even a console. They stand by their products and warranty.

You really can't beat the warranty. I get it for PS4 headsets ea time. My son breaks them or gets rough over a yr and they get replaced ea time.

I would recommend just the extra precaution if your item is expensive. I've never had anything happen to my items so I don't know how well it gets fixed.

We bought this in case we needed to replace the headphones we bought. We ended up having to use it. It was easy to do and we bought different ones.

2 year warranty if anything happens. Can bring it back and get the money back if something happens to it. Literally why not. Price is usually good as well.

The GSP-Replacement plan on game controllers is a must for anyone who plans on using them regularly. Also would recommend to anyone who plays heavy handed and really smashes the buttons/ joysticks.

Love Geek Squad protection plans. They come in so useful when something breaks all I have to do is bring the item back to my local best buy and exchange for a brand new one and pay for a new protection plan.