Customer Ratings & Reviews

The squad is and always has been very helpful. You just cant beat the extended warranty prices, especially for the prompt service you get!

Amazing work , work great and smooth but a little loud but since I purchased work great

Best Buy has either fixed, replaced or refunded the full value of my products every time ive had an issue and purchased the protection plan.

Replacement warrantees are the best. You bring the defective product in and they give you a new one. Totally worth the piece of mind.

Must have for all gaming products that get used daily. Wear and tear grinds them down but with the 24 month warranty easy to replace.

I would always recommend this to anyone who loves a product and is tired of spending full price for a product that breaks so easily

Warranty at best buy is amazing, they will do the very best to fix the item and if they cant they' allow you get to get the same item back brand new at no cost.

Already used the replacement plan and it was hassle free. I brought the device into the store, they looked up my account, and they were able to help me out. My remote had developed stick drift and they replaced it without any issues

A great product to have, just in case. For those who questioned why, it’s covers the product replacement, just pay for protection

When an electronic equipment is bought it is a great peace of mind to get a protection plan and the geek squad is very reliable.

When an electronic equipment is bought it is a great peace of mind to get a protection plan and the geek squad is very reliable.

I haven’t used the warranty yet, but I will definitely use it once its needed! It’s only 8$ for 2 years! If you don’t use it the first year, you get half your money back!

Do not buy any accessory without buying a protection plan. If you have kids this is essential. It pays for itself in the long run.

My kids are hardcore gamers and go through controllers quickly. This plan assures that I won’t go broke everytime they break a controller

Need it for the Nintendo switch controller since the regular dead after a year. So it’s better than sorry.

Can not thank geek squad enough when i have a problem, they always help me out with my issues and i always get it on my products.

The geek squad agent are very good and i am completely satisfied with the experience i got from them i give 5 stars to thier work

Best Buy Geek Squad rules. I always purchase the Geek Squad product replacement! It’s rewards outweigh the cost, in my opinion.

I purchase Geek squad protection with most items that I buy at Best Buy. I have used it to return products and so far I have no complaints.

I buy evey time when I buy electronic part is awesome and couple times I change damage headphones and never failed me is good