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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 4729 reviews

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97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 4,729 reviews
  • Rated 5 out of 5 stars

    Replacing Broken Elite Controllers with Ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No questions asked, they will help you replace your product and get a new one. Perfect for controllers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replacement was easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that returned the remote control was excellent knowledge and replaced it with a new one Geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually don't buy this insurance but with a costly headset this is great. Can bring headset in if it stops working for immediate replacement!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a warranty on my Xbox elite controller & I had to use it to replace the controller one time with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the rare instance that I have an issue with an item I've purchased from Best Buy, Geek Squad Protection has been a great service to resolve my issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad i got this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for my printer! and as you know the inkjet toners dry up quickly! This will be helpful it that does occur.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to have a protection plan on any electronics that you buy it’s so cool and convenient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son had an issue with his earphones. We bought the warranty so when we took it back he received new headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good on certain products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obviously, this won't be needed on certain brands with good support, but on anything else, this is a good program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 year geek squad product replacement is always great , it’s always a good thing to have insurance on a item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind. A great little piece of security for when you need it. They do great works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend you to get this on your electronics. It’s gives me piece of mind knowing if something breaks they will fix or replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just walk in and tell them my issue and they’re always so nice and helpful. No running around.. just in and out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection usually helps me replace of fix my products without any issues, highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely need GSP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you don’t forget the Geek Squad Protection Plan. It literally saves me money on every purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this for Xbox one controllers because the bumpers like to fail on the controllers. This service is great from geeksquad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need to have for the gaming accessories

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels naked without the protection, I've had too many headsets/controllers fail or act up not to have this. use it all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 star for this service, geek squad product replacement.. no limon, no question, just exchange or money back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have to have when buying any electronic this is a peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime you buy anything electronic, i recommend buying a product replacement plan

    I would recommend this to a friend