Customer Ratings & Reviews

No one is more tech savvy then the Geek Squad at any Best Buy location. They have helped me out so much over the years. Amazing!!!

Anything I purchase at Best Buy that I might face excessive wear and tear, I get the replacement plan. Never a hassle dealing with repair/replacements.

Very easy, walked in explained issue grabbed new elite controller and was iut the doir in 10 mins. Also was allowed to buy new plan for replacement

Best service for a reasonable price to get the warranty service needed for the longevity of my products.

Used this warranty plan when my Xbox elite controllers charging port died. No question asked and got a full replacement. Bought the warranty again.

Often we buy warranties and never use them. However with a reasonable cost and there when you need it. Geek squad replacement saved the day

I recommend people to get this it’s very helpful he comes in handy when you least expect it

Geek Squad was very helpful and made using my new device so much easier. I am glad I can count on their help.

THE GEEK SQUAD IS VERY RELIABLE AND IS VERY UNDERSTANDING. I HIGHLY RECOMMEND THESE GUYS FOR ANYTHING!

Purchased Geek Squad replacement coverage on my controller as I have broken one in the oast. Probably won't ever use but good to have for peace of mind

Always get it they have it for and hardware product. Easy to look up and exchange and replace if they have your item or get something equivalent.

I like to have a piece of mind for all my sensitive and expensive devices that's why I always get this service.

Once again a good purchase as item failed and had to be replaced. Brought back to the store, not a problem.

It is great that if something goes wrong woth your product you can return them to Beat Buy and get a new set. I do not have to send them to a company.

They helped fix my laptop when I could not find a solution and it was worth it!

I have not used yet so that's a good sign. I will find out if I ever need it. Insurance on the chance I need it.

Excuse me ...eh excuse me I broke my thingy... Oh that's okay.. your protected, here's your replacement thingy

If your going to buy a gaming controller . Then this is a must ,gaming controllers suffer from drifting .

GEEK SQUAD INSTALLED A TV AND STEREO EQUIPMENT... NO PROBLEMS ... FAST PROFESSIONAL SERVICE AND CUSTOMER FOLLOW UP!

Great to have specially if u have kids sense they will replace ur item if any accidents happen