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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 4729 reviews

Rating Filter

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 4,729 reviews
  • Rated 5 out of 5 stars

    But the replacement warranty!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad replacement warranty is the best! Bestbuy stands behind it every time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though Sony did fix the thumbsticks on the PS4 controller to make them more durable, I think it's still smart to get the coverage just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy offers the best protection plan! They are nice and fast during your claim just make sure to keep your sales receipt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this twice for my xbox elite controller and never had a problem with replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for a headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my son's gaming headset and wanted to make sure that, if the new one broke, I could easily bring it in for a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST POLICY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has got the best geek squad! they can repair/replace your equipment super fast and super easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST WARRANTY EVER!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has got the best geek squad! they can repair/replace your equipment super fast and super easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EASY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has got the best geek squad! they can repair/replace your equipment super fast and super easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has got the best geek squad! they can repair/replace your equipment super fast and super easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has got the best geek squad! they can repair/replace your equipment super fast and super easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety net

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just in case something happens. I know I can take it and drop it off or get it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We ALWAYS get the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy protection plans are the best ones any store offers. For this reason alone we buy all our electronics there. A must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always replaced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had replacement set up and they always replaced my elite controller until they ran out of stock. Gave me credit when that happened.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the geek protection. Best Buy has always been great to me with there geek protection. I just about don't buy anything anywhere else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is the best. I took an Xbox Controller that began malfunctioning and was refunded what I paid without any questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy controllers without a protection plan. Great service and I’ve never had an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely 100% recommend it. BestBuy has the best warranty over all other servicers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely 100% recommend it. BestBuy has the best warranty over all other servicers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy any kind of electronics from Best Buy do not say no to this, specially if what you are buying has just a 90 days manufacturer warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have with all electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont ever go without buying the replacement plan and then have to buy again a product, like I did, if something happens to it down the road!

    I would recommend this to a friend