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Customer reviews

Rating 4.8 out of 5 stars with 4729 reviews

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97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 4,729 reviews
  • Rated 5 out of 5 stars

    Product replacement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have add on during check out process. It assures me after purchase support if it happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy has the best protection plan out there. any electronic device over $70 I'm attaching this plan to it. trust me people it is well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy really honored their geek squad agreement when the product's Mic failed. They immediately replaced the headphones with a new set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used it and it worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped me when my computer decided it didn’t want to work they set up again and it runs great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are fragile and anything can happen. Price is great for its coverage & they make it easy for any issue to be replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how bestbuy is really good about thier geek squad protections and their customer services!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how bestbuy is really good about thier geek squad protections and their customer services!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service from Best Buy geek squad always good to have peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the headphones and have had problems before with the wires tearing so I do recommend getting the replacement warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST REPLACEMENT PLANS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST BUY HAS BEEN THE BEST WHEN IT COMES TO REPLACEMENT PLANS WHEN PURCHASING YOUR PRODUCTS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST REPLACEMENT PLANS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST BUY HAS BEEN THE BEST WHEN IT COMES TO REPLACEMENT PLANS WHEN PURCHASING YOUR PRODUCTS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST REPLACEMENT PLANS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST BUY HAS BEEN THE BEST WHEN IT COMES TO REPLACEMENT PLANS WHEN PURCHASING YOUR PRODUCTS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are friendly and were able to explain my problem in a way that I could understand it and then help me fix th problem. Awesome service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me when I couldn’t get my google home to work. They walked me threw every step. Very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hassle Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Often worried about buying extended warranty. Not with this one. Hassle free and the easiest return/exchange I’ve ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy that they offered warranty for this. Haven't had to use the warranty yet but it's good to have in case anything goes wrong with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase this when you purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always helped us. Whether it was a TV that needed mounted or just a simple return policy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If anything messes up, I can always count on geek squad to replace or fix my item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive and long term, it’s worth it sometimes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes this is a must. If you know it’s long term expensive long term use. Then buy this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good insurance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know that I have stupid insurance on my headset just in case something goes wrong. Always purchase.

    I would recommend this to a friend