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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 4729 reviews

Rating Filter

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 4,729 reviews
  • Rated 5 out of 5 stars

    Easy exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem with this controller several months after I purchased it. They replaced immediately with no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 2 year geek squad protection because it's affordable and they have always honored their protection plan in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 2 year geek squad protection because it's affordable and they have always honored their protection plan in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can never be too careful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased replacement protection for my new Xbox One elite wireless controller. Hoping to not use it but wanted to be safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the warranty I highly recommend purchasing the geek squad wsrrsnty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the extra warranty for peace of mind and if anything goes wrong they take care of it.Very easy to deal with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Sqad very nice and great customer service They replace my PS4 controller without a doubt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE THE REPLACEMENT PLANS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SMALL PRICE TO PAY TO GET SOMETHING REPLACED WHEN BROKEN. I ALWAYS GET THIS PLAN WHEN PURCHASING THINGS FOR MY KIDS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes very handy when get it for kid’s stuff. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for your electronics. Would not buy electronics without it. Great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my teenager. the odds of not using the replacement plan are slim.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my product with ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a product that I purchased and bought a plan. When my product became damaged, I was able to get it replaced very easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never buy Electronics without Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will never regret getting a warranty. It gives you peace of mind knowing you won't have to repurchase the product for 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this warranty with buying any expensive product that I use a lot. If anything goes wrong, you can get it taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I got the warranty. My sons headphones stopped working and they were covered. So Best Buy just gave us new ones :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with purchase and best busy is awsome best purchase yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with purchase and best busy is awsome best purchase yet

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Always great customer service !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always provides excellent customer service when it comes to their protection plans. No hassle, no muss, no fuss !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot can happen in two years, many of which is unexpected. I would recommend for those with kids or animals roaming around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alittle pricy but always good to have an expert to help troubleshoot. Highly recommended!

    I would recommend this to a friend