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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 4729 reviews

Rating Filter

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 4,729 reviews
  • Rated 5 out of 5 stars

    Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For this for Xbox elite controller that broke on. Best Buy replaced it with no issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the peace of mind in having the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the peace of mind in having the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend geek squad product replacement on anything you buy. It’s so worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GeekSquad plan covers accidental damage, tossed controllers, burnt out buttons, and busted joysticks, Whats not to love?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it on this product....but used it on another item that broke....it was replaced immediately....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best squad ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty I am going to use this because my game controller is rattling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection. I definitely recommend. We pay to much for our devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, I have used this many times with xbox controllers that went bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection will replace your item. I've learned that you should always get it when your are buying electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a problem with Geek Squad and they will exchange the damaged product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I don't have to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know it's a great plan because I've known someone who has needed to use it multiple times and they are great about it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They always come through

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad always comes through whether it's repairing something or replacing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If best buy offer this to you take it. They will replace whatever you put this on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If best buy offer this to you take it. They will replace whatever you put this on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Geek Squad Product Replacement 2-Year Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Geek Squad Product Replacement 2-Year Geek Squad Product Replacement GET IT YOU WON'T REGRET IT!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Headset Replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If our headset malfunctions or breaks within 2 years we can get it replaced at no charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you but the warranty and your product breaks take it back and they replace it for free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use yet but im flad its there if i need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use yet but im flad its there if i need it.

    I would recommend this to a friend