Customer Ratings & Reviews

If you purchase any electronic items from BB be sure to purchase the protection plan it will save you in the long run.

I almost always buy the extra care since they don't make things like they used too.

Very helpful and easy to use, especially when something goes wrong with your device

without question return are excepted no matter the reason

Always use the warranty with all my items on Best buy, great service

Why wouldn't you get a warranty to repair or replace your product of it failed??

Great! Love their service they are so nice and friendly!

BestBuy has the best product replacement services available in the market which shows how much they care for there customers.

The service was very helpful and useful whenever my merchandise broke down

A must have with gamer headphones! They break like you change underwear! Lol

Love the convenience . When has problem the issue was fixed love geek squad

Great having the protection, as we never know what can go wrong. Thanks.

You need to have this product replacement our it could be bad for you if you need it.

You got kids with toys? Yo need this to protect those expensive purchases! Headsets breakage protect!

I normally don't purchase extended warranties. I bought it for the Xbox controller. I was able to return the bad controller without any questions. It does not provide coverage for the item replaced, you have to buy the coverage each time to get coverage.

I love shopping at Best Buy. Please don't change what you guys do

I am glad that a warranty is available for the controller. Plus, it was inexpensive got two years protection.

Happy so far . Glad that I purchased it . It’s better to be safe than sorry.

Never know when you’ll need it. Alway a precaution that I’m willing to take.

Feel very protected with Geek Squad if my item ever breaks down.