Customer Ratings & Reviews

The agents were able to help me on replacing one of my watches due to it having problems charging, VERY HELPFUL

Purchased the protection plan for another item I purchased at Bestbuy. Overall seems like excellent coverage for other items purchased at Best Buy store.

These are very nice headphones. They have a deep boom bass like a car with a sub. The only thing I don't like is the range is not good at all.

Best product ive bought. I highly recommend this to others

Always a good option when available to add with your product.

This is a two year protection product replacement plan. Have not had to use it, but glad it is there

Luckily I have not had to use it yet but it gives me peace of mind knowing if something happens to my portable hard drive I have the protection.

great service all around. Still waiting almost a week for my price adjustment, but overall great service.

Purchasing the geek squad is pretty much an essential if you have family members that are computer illiterate.

I always buy protection plan from best buy. In my past experience using it was a breeze.

Headphones malfunctioned about a month after buying and Geek Squad immediately reimbursed me for the purchase! Great service and quick.

This was really not a hard choice to make! I really like this product and recommend for everyone to purchase it also! Great quality!

I had a problem with my wireless headphones not even two weeks in and without any hassle they exchanged them no questions asked. Happy customer

I've used 2 other protection plans from Best Buy and they've been great. Assuming this one will be too - re the others: This is my third camera that I've replaced using the protection plan. Other two toasted while surfing with them and they failed - even though they were waterproof.

Had an issue with my headphones and my extended warranty covered and replaced with no questions. Make sure to add with purchase

Great protection plan a must !!! I don’t think another place out there offers such a great support system

I like that Best Buy offers the program however, we have not used the program.

you damage or broke you item don't worry geek squad got you if you get the protection. Not for lost items

This protection plan is a must have!.....you just go in and swap them out and you don't have to worry about them having to be shipped off

Great service!! Highly recommended. They are always ready to support and figure out tech issues!