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Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

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96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 8,391 reviews
  • Rated 5 out of 5 stars

    Great customer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad does an amazing job I recommend to everyone who will purchasing items to get their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed to use my subscription. Which I say is a good thing.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments and positive feedback. If you have any questions or concerns about your plan(s), please feel free to reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    good sources

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great product and I will but this again if I need it in the future. it helps show between 2 tvs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope won’t need to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection plan because my 15-year-old is using the speaker I hope I won’t have to use it I think it’s a great offer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always take out the protection plan through geek squad anytime I buy electronics. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really great, and I'm happy with my purchase so far, so good everything is going well as planned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my ear buds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent replaced my ear buds no questions asked. Ever refunded the difference since they had gone on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you definitely need it for your investment and there very good at finding the issue and resolving it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I purchased this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reluctant to purchase coverage for the Skullcandy headset, but am glad I did. I had no problem returning the headphones for another set...twice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two year warranties you buy for your purchases are so worth it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. We appreciate that you took time to share this with us! We're glad to hear you have had great experiences. We think it's important to protect your investments. If you need any help or have questions, please reach out to us.

  • Rated 5 out of 5 stars

    great piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is the best. if you ever have any problems with your product they fix it right and quickly. highly recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that they even do this. I get tired of buy them and throwing them away. Love that they have this service. Thanks Best Buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad on Bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product support is best handled by the Cell phone center personnel at the store. The Geek Squad is better used for computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to understand.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I exercise the option of the 2-Year replacement plan because my Best Buy products aren't working it has always been honored.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a set of headphones break at the hinge and since I had bought the 2 year replacement, I had no issue getting a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stay protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my speaker for its intended use without fear of something blowing out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used our protection at minimum 3 times on my teen sons headphones. You walk in and get brand new. No questions asked. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a must to get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad luck always happens, so make sure you get insurance! I always do when i buy at bestbuy ainsce its as easy as 1-2-3 when replacing a product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is coverage for my brother's gift and it was really cheap to have a 2-year protection. I love Geek Squad in general though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The absolute best service in NYC hands down. Always spend the extra to get the tech guys on your side.

    I would recommend this to a friend