Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 8391 reviews
(8,391 customer reviews)to a friend
Rated 5 out of 5 stars
Great customer service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad does an amazing job I recommend to everyone who will purchasing items to get their services.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
No issues yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not needed to use my subscription. Which I say is a good thing.
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your kind comments and positive feedback. If you have any questions or concerns about your plan(s), please feel free to reach out to us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
good sources
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is a great product and I will but this again if I need it in the future. it helps show between 2 tvs.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Hope won’t need to use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this protection plan because my 15-year-old is using the speaker I hope I won’t have to use it I think it’s a great offer
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always take out the protection plan through geek squad anytime I buy electronics. Well worth the money.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is really great, and I'm happy with my purchase so far, so good everything is going well as planned.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Replaced my ear buds
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agent replaced my ear buds no questions asked. Ever refunded the difference since they had gone on sale.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
you need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.you definitely need it for your investment and there very good at finding the issue and resolving it
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Glad I purchased this!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was reluctant to purchase coverage for the Skullcandy headset, but am glad I did. I had no problem returning the headphones for another set...twice!
I would recommend this to a friendRated 5 out of 5 stars
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two year warranties you buy for your purchases are so worth it.
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. We appreciate that you took time to share this with us! We're glad to hear you have had great experiences. We think it's important to protect your investments. If you need any help or have questions, please reach out to us.
Rated 5 out of 5 stars
great piece of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.geek squad is the best. if you ever have any problems with your product they fix it right and quickly. highly recommend them
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Best warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love that they even do this. I get tired of buy them and throwing them away. Love that they have this service. Thanks Best Buy!!!
I would recommend this to a friendRated 5 out of 5 stars
Geek squad on Bose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product support is best handled by the Cell phone center personnel at the store. The Geek Squad is better used for computers.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Easy to understand.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I exercise the option of the 2-Year replacement plan because my Best Buy products aren't working it has always been honored.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
No hassle replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a set of headphones break at the hinge and since I had bought the 2 year replacement, I had no issue getting a replacement.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Stay protected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use my speaker for its intended use without fear of something blowing out
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have used our protection at minimum 3 times on my teen sons headphones. You walk in and get brand new. No questions asked. Love it.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Always a must to get it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad luck always happens, so make sure you get insurance! I always do when i buy at bestbuy ainsce its as easy as 1-2-3 when replacing a product.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is coverage for my brother's gift and it was really cheap to have a 2-year protection. I love Geek Squad in general though.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The absolute best service in NYC hands down. Always spend the extra to get the tech guys on your side.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friend


