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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

Rating Filter

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 8,391 reviews
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Son already had an issue. Was able to make an appointment and get it fixed at no charge. Worth the price and piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protect your electronics....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased protection plan for electronics, especially headphones.....I have used for several sets. A great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a problem with this service. I love the sound mind of the product being cover for those unforseen problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing Best Buy sells I always buy it. So nice to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really recommend geek squad support they are well prepare to resolve your issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Geek squad in the past, but not to date abs it’s security for your technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have to have this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have for anyone who is purchasing a Fitbit or similar item. The minimal cost is well worth the piece of mind that it provides!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Replacement Plans are awesome, totally worth purchasing it on items that can easily be damaged accidentally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would be great if I hadn't lost my earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the replacement in the past, though not for this item. I used to crush ipod shuffles like crazy and was easy to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use for my most recent item purchased but have used it in the past for other items and it was hassle free .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Genuine great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a pleasure to work with! Knowledgeable and don’t stop until the problem is resolved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied that every time one of my devices if were to break. They replace it for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea for some products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife gets this plan for her wireless headphones. It has worked out great. She's on her third set of headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad product replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for piece of mind. You never know if something will break down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to buy an extended warrant in case of anything the Geek squad is ready to help you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great help, especially when I come into the store and have questions. Very Knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a must if purchasing these ear buds. i broke the part used to charge the buds by rushing to disconnect...straight exchange no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to cover my skull candy headphones in case they do end up with a short lifespan, but I really hope to never have to use it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the warranty but I feel good knowing I have it should I need to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always count on Best Buy to stand behind their products.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We appreciate seeing comments like this! If you have any questions or need any help, feel free to reach out.