Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 8391 reviews
(8,391 customer reviews)to a friend
Rated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It really pays to have this you never know when something
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 4 out of 5 stars
Hope I never need to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad to have plan in case of failure, Cost seemed reasonable
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 4 out of 5 stars
Great quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love that I cam have protection for the life of my product.
I would recommend this to a friendRated 3 out of 5 stars
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It would be better if it last for the amount of time you purchased it for. Instead if you use it 2 months for now. You would have to purchase it again for the replacement. I won’t continue to the replacement or transfer.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 4 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is worn it and you can also extended it after two years
I would recommend this to a friendRated 1 out of 5 stars
Poor Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a speaker on June 11, 2020 and had to take it back August 25, 2020 because of charging issues. I only purchased Protection because the speaker was expensive and I was encouraged to. When I returned the speaker I was informed that the speaker was discontinued and I would have to take an in store credit minus the $80 Protection plan I purchased. Both the store manager and corporate customer service stated that that has always been the policy for Protection plans. I have purchased many Protection plans over the years and this has not always been the policy. I was encouraged to buy this because I was told if I had issues with my speaker I could just return it and get a new one at anytime during the 2 year coverage as opposed to sending back for warranty repair, which was also 2 yrs. obviously there were issues with this product as it is a new product and in less than 4 months it has been discontinued. I have made purchases of more than $10k in the past 90 days and purchased the Protection plan with every item. I am extremely disappointed with this experience and the response I received from the store as well as customer service. $80 was worth risking a valuable customer I guess.
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for taking time to reach out to us about this! I'm sorry to hear that there was a lack of communication and misunderstanding surrounding the Geek Squad Protection and how it works. We apologize for the huge disappointment. We hope that you will give us a chance to make it right and reach out to us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 4 out of 5 stars
Love the squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always have had a great experience with the geek squad
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 4 out of 5 stars
Never leave with out it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing to get if your like gorge of the juggle or mr.bean
I would recommend this to a friendRated 4 out of 5 stars
Almost always good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for use on items that may frequently break like earbuds
I would recommend this to a friendRated 4 out of 5 stars
Like the protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sence of ease knowing my headphone are coverd for two years.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 4 out of 5 stars
Good plan geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best option to product your products definitely need one
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 4 out of 5 stars
Great insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the insurance I want my tv protected. Is a good price
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 4 out of 5 stars
Suppose to be great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'll give a better review once I've worn them a few days
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 4 out of 5 stars
Awesome headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great. Fit comfortably and lightweight.
I would recommend this to a friendRated 4 out of 5 stars
good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my first time getting this service and I'm happy I did.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 4 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They took care of me from when I walked in till I left... Ty
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 4 out of 5 stars
Hope it's worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hope getting this protection plan will be handy in the future...
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 4 out of 5 stars
Good protection.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is always a good choice for protection.
I would recommend this to a friendRated 4 out of 5 stars
Bought it just in case.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a very good price so we added it to our purchase.
I would recommend this to a friendRated 4 out of 5 stars
Always buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy the replacement plan. I have found good value in it
I would recommend this to a friend


